Reviews (3,189)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ease of use in ensuring GDPR compliance. They value the free offering and customization options that suit various store needs, highlighting its straightforward setup and user-friendly interface. Key features like GDPR cookie consent are noted for their simplicity and effectiveness. The customer support team, including Jon, Therese, and Alex, is frequently praised for their quick and helpful responses, often resolving issues within minutes.

October 28, 2024

I got very good help from Alex almost instantly when I had a problem.

Hyotyvoima
Finland
Over 1 year using the app
Nova Apps replied October 30, 2024

Thanks for the feedback! Glad we could help you out quickly. 😊
- Kevin & Nova Apps Team

October 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Netherlands
About 1 year using the app
Nova Apps replied October 27, 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

August 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
United Kingdom
26 days using the app
Nova Apps replied August 14, 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

August 20, 2024

Great support, thanks for helping out

Frendorf
Netherlands
About 2 months using the app
Nova Apps replied August 21, 2024

So glad we could help! Thanks for your kind words. If you need anything else, just let us know!
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

September 13, 2024

App is great! Support team is very helpful.

My Store
Norway
6 days using the app
Nova Apps replied September 15, 2024

Thanks for the feedback! We're glad you're enjoying the app and found our support team helpful. 😊
- Kevin & Nova Apps Team

September 11, 2024

Molto ben fatta e assistenza sempre disponibile

Qringitalia
Italy
7 days using the app
Nova Apps replied September 12, 2024

Grazie! Siamo lieti di essere qui per te ogni volta che hai bisogno di assistenza. 😊
- Kevin e Nova Apps Team

October 15, 2024

The app is easy to use and offers the needed customization settings without being overly complex.

Cirer Elkony
Finland
5 minutes using the app
Nova Apps replied October 16, 2024

Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊
- Kevin & Nova Apps Team

July 10, 2024

Jon was very helpful in supporting me with any issues I may have had

gloutique
Australia
About 23 hours using the app
Nova Apps replied July 11, 2024

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team

July 18, 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
United States
About 1 hour using the app
Nova Apps replied July 22, 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team