Nova: GDPR Cookie Consent , 3,130 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.
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Fast and professional help from Izzy
We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team
Fast reply, i got what i wanted perfect support
We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team
Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.
Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓
very good
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
I adore this app. It's like super easy to use and I'm fascinated that it's completely free. I had I minor issue that the banner didn't show on a preview and on the website itself. But Alex saved the day. She sent me a useful guide with screenshots and all... So yeah, fast customer support, great app, and it's free yall!
Thrilled you love the app and our support could help! Thanks for your fantastic feedback. Enjoy the app, and remember, we're here for you! 😊
- Kevin & Nova Apps Team
It's not working. I asked for assistance but they were not able to fix it.
Hi Marco,
Darrel here from Nova Apps.
I've read your recent app store review and I sincerely apologize if the app didn't work on your store.
Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.
In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.
We also sent you an email regarding the issue. If you have any other questions, please just let me know.
Cheers,
Darrel
Works great and if you need any help the chat help is fast, friendly and very helpful.
Awesome! We're proud of our quick and friendly chat support. Thanks for your feedback!
- Kevin & Nova Apps Team
Rápido de instalar y además cuando tuve un problema me atendieron al minuto y me resolvieron el error.
¡Me encanta saber que la instalación fue muy sencilla y que nuestro equipo pudo resolver su problema tan rápido! Gracias por la respuesta. ¡Estamos aquí para ti en cualquier momento! 🚀
- Equipo de aplicaciones Kevin y Nova
Great customer support. Technical issues solved within minutes on several occasions.
Thank you for your kind words! We're committed to providing excellent customer support and swiftly resolving technical issues. If you ever encounter more, we're here to help!
- Kevin & Nova Apps Team
Fast reply and good informations bb
Happy to hear you found our replies quick and informative! Thanks for the shoutout. If you need anything else, we're here for you!
- Kevin & Nova Apps Team