Reviews (3,180)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective GDPR cookie consent management, noting its simplicity and ease of customization. They appreciate the straightforward functionality and hassle-free performance that meets their compliance needs. The customer support is also a highlight, with quick, helpful service from staff members like Jon, Alex, and EJ, often resolving issues within minutes.

May 15, 2024

Great App. Alex in support answered within 2 seconds and sorted my inquiry out in less than a minute.

PopTent
United Kingdom
About 1 month using the app
Nova Apps replied May 16, 2024

Wow, thanks for the shoutout! We're here to help lightning-fast. Don't hesitate to reach out if you need anything else. 🚀
- Kevin & Nova Apps Team

May 31, 2024

Super easy to setup, great customer service. Had an issue initially with getting this working and their team contacted me in seconds.

Thanks!

Big Bear Sunglasses
United States
About 1 hour using the app
Nova Apps replied June 3, 2024

Happy to help! 🌟 We're here to make setup a breeze and solve any issues fast. Thanks for giving us the chance to assist you!
- Kevin & Nova Apps Team

March 20, 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
United Kingdom
Almost 4 years using the app
Nova Apps replied March 25, 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

May 23, 2024

I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.

Online Aquariums
United Kingdom
About 2 hours using the app
Nova Apps replied May 27, 2024

Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team

June 6, 2024

Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.

Girlsospicy
France
About 1 month using the app
Nova Apps replied June 7, 2024

De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova

June 6, 2024

Quick and great support, Izzy was really helpful.

NKV stuff
Spain
About 19 hours using the app
Nova Apps replied June 10, 2024

We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team

May 6, 2024

Response in under 1 minute. Great advice and guidance. Highly recommend!

Little and Giant Explorers
United Kingdom
25 days using the app
Nova Apps replied May 7, 2024

Thanks for the high recommendation! We're thrilled you got quick and helpful advice. We're always here to assist!
- Kevin & Nova Apps Team

March 27, 2024

I had a problem with getting the cookie banner on my shopify webshop and Jon helped me in quick way! The problem was solved within 1 minute. Thank you Jon!

Saltwaters
Belgium
5 months using the app
Nova Apps replied March 28, 2024

So glad we could help and get your cookie banner fixed quickly! Thanks for the shout-out, and if you need anything else, just holler. 😊
- Kevin & Nova Apps Team

May 25, 2024

Rain hielp mij erg goed tijdens de set up van de banner!

ELEA
Netherlands
About 2 months using the app
Nova Apps replied May 27, 2024

Fijn dat we je konden helpen met het opzetten van de banner! Als u meer hulp nodig heeft, laat het ons dan weten. Ik ben u graag van dienst! 🚀
- Kevin & Nova Apps-team

April 2, 2024

First of all, it is a free app. It is great, I have no complaints.
I've tested the EU GDPR cookie bar with VPN. It works perfectly
The service officer EJ helped me within several minutes.
I would recommend this app.

Nuance Lab
Australia
About 1 month using the app
Nova Apps replied April 4, 2024

So happy you're enjoying the app and our service! Thanks for recommending us and for the awesome feedback. Cheers to your success! 🚀
- Kevin & Nova Apps Team