Overall rating
4.5
Counts per rating level
  • 59% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and adherence to GDPR regulations. They commend its reliable performance and efficient cookie management. The app's customer support is highly praised, with team members often mentioned for their exceptional service. Support is available via live chat, known for quick responses and useful advice. A tutorial video is also provided for extra guidance.

July 24, 2023

Amazing customer service! The people who helped me are wonderful and the service is great too. The banner on my website looks great aswell!

Saka Saka
United Kingdom
About 2 months using the app
Nova Apps replied July 25, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 - Kevin

September 28, 2023

Great support experience from the team, I thank Jon for his helpfulness in solving my problem. About the app I have yet to test it well but I feel it will be fine.

Calidie
Italy
35 minutes using the app
Nova Apps replied September 29, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do along the way, please don't hesitate to reach out. - Kevin

October 5, 2023

Customer service is great in my opinion. The staff is both very attentive and very quick. This is an excellent result for such an application. Especially thanks to Jon for your attention.

Fonclo
Netherlands
23 minutes using the app
Nova Apps replied October 6, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

August 3, 2023

App is nice, fast to configure, and support is really fast and helpful in case needed. Thanks Theresa for your perfect support!!!

Little Child Suprises
Germany
8 days using the app
Nova Apps replied August 4, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟- Kevin

June 30, 2023

Great app, exactly what I needed! And fantastic customer service, super quick and helpful - thanks, Jon!

Karolina Król Studio
Poland
Almost 2 years using the app
Nova Apps replied June 30, 2023

Wonderful! We are always here to help, and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! - Kevin

August 13, 2023

Application de qualité avec un très bon support (merci à Therese réactive et très gentille qui a su m'apporter l'aide demandée) !

JulieDelila
France
About 2 years using the app
Nova Apps replied August 14, 2023

Vos mots aimables et vos commentaires positifs signifient le monde pour nous ! Merci beaucoup pour l'examen, et nous sommes toujours heureux de vous aider à tout moment. 🌟 - Kévin

Edited July 4, 2023

The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.

Le Garage de Simone
United States
4 months using the app
Nova Apps replied July 4, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin

July 3, 2023

Very easy and very quick to install, and very good and responsive support from the technical team. thanks

Torres Novas
Portugal
10 months using the app
Nova Apps replied July 3, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. - Kevin

July 21, 2023

MI sembra che l'app funzioni bene e sia accurata anche come interfaccia utente. IL supporto è molto efficiente grazie

LifeLight
Italy
4 months using the app
Nova Apps replied July 24, 2023

Siamo così felici che ti piaccia la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟- Kevin

Edited June 14, 2023

Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.

MISM
Germany
5 months using the app
Nova Apps replied June 15, 2023

Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin