Reviews (3,195)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and quick setup in managing GDPR cookie consents. It's free and offers essential customization options, effectively displaying consent banners across regions, as confirmed through VPN tests. The support team is also highly praised for their prompt, helpful service and availability for late-night live chat assistance, resolving issues quickly.

October 4, 2024

Awesome app AMAZING support

JoyaJoya
Austria
20 minutes using the app
Nova Apps replied October 7, 2024

Thrilled you love the app and found our support amazing! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team

March 30, 2024

The app is 100%, the customer service replies in just a couple minutes and it's super informative. I recommend it to everyone!

Artgentina
Switzerland
25 days using the app
Nova Apps replied April 1, 2024

Wow, thanks for the awesome review and recommendation! We're thrilled you're happy with our app and service.
- Kevin & Nova Apps Team

March 28, 2024

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Oria & Co
France
Over 1 year using the app
Nova Apps replied March 29, 2024

Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova

February 13, 2025

ottimo servizio e assistenza veloce!

illuminati urban store
Italy
24 minutes using the app
Nova Apps replied February 17, 2025

Siamo così felici di sapere che il nostro servizio e supporto sono stati rapidi e utili. Se hai bisogno di altro, siamo sempre qui per aiutarti!
- Kevin & Nova Apps Team

May 15, 2024

Great App. Alex in support answered within 2 seconds and sorted my inquiry out in less than a minute.

PopTent
United Kingdom
About 1 month using the app
Nova Apps replied May 16, 2024

Wow, thanks for the shoutout! We're here to help lightning-fast. Don't hesitate to reach out if you need anything else. 🚀
- Kevin & Nova Apps Team

March 10, 2024

*STOP* Don't waste your time. This app is free, but is NOT Google GCM V2 compliant. So using it doesx not help you ANYTHING here in the EU.

If you need a GDPR cookie consent tool - this is the one to skip and not consider sinceit's useless.
Best regards, Agnes

Glückskind
Germany
6 days using the app
Nova Apps replied March 12, 2024

Hi there,

I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced.

However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages.

I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help.

We hope to hear back from you soon.

Cheers,
Lester

May 17, 2024

Jon from Booster SEO (Nova GDPR Cookie Consent) was super helpful and very prompt. Very happy with his customer service. 5 stars.

Marmo Lusso
United Kingdom
7 days using the app
Nova Apps replied May 20, 2024

Delighted to have been of service! ⭐️ We're here to help whenever you need us. Thank you for the 5-star rating!
- Kevin & Nova Apps Team

March 16, 2024

Izzy is amazing! Thank You for the support

FabPets
Portugal
9 months using the app
Nova Apps replied March 18, 2024

You're welcome! Thrilled to hear you had a great experience. Thanks for choosing us! 😊
- Kevin & Nova Apps Team

March 23, 2024

izzy was reliable and competent, I am grateful for her help and highly recommend her.

Stylozia
France
8 months using the app
Nova Apps replied March 25, 2024

Thanks for your kind words and recommendation! We're thrilled to hear you found our support reliable and helpful. Grateful for your trust in us!
- Kevin & Nova Apps Team

July 10, 2024

Jon was very helpful in supporting me with any issues I may have had

gloutique
Australia
About 23 hours using the app
Nova Apps replied July 11, 2024

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team