Overall rating
4.5
Counts per rating level
  • 59% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and adherence to GDPR regulations. They commend its reliable performance and efficient cookie management. The app's customer support is highly praised, with team members often mentioned for their exceptional service. Support is available via live chat, known for quick responses and useful advice. A tutorial video is also provided for extra guidance.

April 14, 2023

Really a great experience .. such a great app and super great support team. . While i added app i stuck in a step but the way support team helped me .. really i am very thankful to them.

Babestarz
Canada
3 months using the app
Nova Apps replied April 17, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Best wishes, Kevin

June 16, 2023

Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!

Paradiso Authentic Italian
United Kingdom
About 21 hours using the app
Nova Apps replied June 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

October 3, 2023

Réponse rapide et efficace, service top à 100%

Bambeeno
Belgium
About 2 hours using the app
Nova Apps replied October 5, 2023

Vos aimables paroles et vos commentaires positifs comptent pour nous ! Merci beaucoup pour votre avis et nous serons toujours heureux de vous aider à tout moment. 🌟 - Kévin

July 10, 2023

It has been a great conversation, which has resolved my doubts and provided ideal solutions and suggestions, with a professional and friendly treatment.

Quesos y Vinos Fanbar al Natural
Spain
41 minutes using the app
Nova Apps replied July 12, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

June 16, 2023

Ragazzo molto gentile e disponibile, ottimo servizio, mi sono trovato molto bene e auguro il meglio a tutti

RAZORXSHOP
Italy
3 months using the app
Nova Apps replied June 16, 2023

Siamo così felici di vedere che hai avuto un'esperienza a 5 stelle! Cerchiamo sempre di aiutare te e la tua azienda ad avere successo! - Kevin

June 29, 2023

Super easy to install and when I had a little question Izzy from the support team answered it within minutes. Thank you!!

SooNice Sunnies
Austria
41 minutes using the app
Nova Apps replied June 29, 2023

It's great to hear that we were able to assist you with your questions and provided excellent customer service. Thank you for your feedback and let us know if there's anything else we can do along the way. - Kevin

June 7, 2023

Easy to use an app just need a little assistance on here. The live support chat people Trish and Carmel were very helpful when I need something. the tutorial video in the app helped when I needed help I ask the live chat.

Friends with a Hustle
United States
2 days using the app
Nova Apps replied June 8, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

January 30, 2023

Jon was excellent when it came to answering all of my questions. Went above and beyond to help me out. Great experience with no issues.

CherishMoonShop
United States
5 months using the app
Nova Apps replied January 31, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

August 12, 2023

Très satisfaite du service. La personne qui m'a conseillée était très à l'écoute et m'a expliqué ce qu'il faut faire étape par étape. TOP

Brothers Home
France
1 day using the app
Nova Apps replied August 14, 2023

Nous sommes ravis que vous soyez satisfait de notre service. 🤩 Merci beaucoup pour les 5 étoiles ! S'il y a autre chose que nous pouvons faire en cours de route, n'hésitez pas à nous le faire savoir. - Kévin

May 23, 2023

Thank you, Mary for all the help! <3 You're the best and the app is great! <3 <3 <3 <3 <3 <3 <3 <3 <3

Medicarelax Boutique FR
France
3 months using the app
Nova Apps replied May 23, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! - Kevin