Reviews (3,196)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and quick setup in managing GDPR cookie consents. It's free and offers essential customization options, effectively displaying consent banners across regions, as confirmed through VPN tests. The support team is also highly praised for their prompt, helpful service and availability for late-night live chat assistance, resolving issues quickly.

May 25, 2024

Rain hielp mij erg goed tijdens de set up van de banner!

ELEA
Netherlands
About 2 months using the app
Nova Apps replied May 27, 2024

Fijn dat we je konden helpen met het opzetten van de banner! Als u meer hulp nodig heeft, laat het ons dan weten. Ik ben u graag van dienst! 🚀
- Kevin & Nova Apps-team

June 6, 2024

Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.

Girlsospicy
France
About 1 month using the app
Nova Apps replied June 7, 2024

De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova

June 6, 2024

Quick and great support, Izzy was really helpful.

NKV stuff
Spain
About 19 hours using the app
Nova Apps replied June 10, 2024

We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team

June 3, 2024

Super gentilissima e paziente

Inglese di emergenza
Italy
4 months using the app
Nova Apps replied June 5, 2024

Grazie! Siamo lieti di poterti aiutare con pazienza e gentilezza. Facci sapere se c'è qualcos'altro in cui possiamo aiutarti.
- Team di Kevin e Nova Apps

April 7, 2024

ringrazio il team e Michela per l'aiuto e gentilezza nel risolvere un problemino

Glowy Jewerly™
Italy
About 1 month using the app
Nova Apps replied April 8, 2024

Prego! Siamo lieti di poterti aiutare con il tuo problema. Non esitare a contattarci se avrai bisogno di ulteriore aiuto in futuro! 😊
- Team di Kevin e Nova Apps

April 30, 2024

Great support, responded in minutes. Izzy was very helpful and got me sorted straight away. App is simple to install and easy to customise.

Angel & Dove
United Kingdom
21 minutes using the app
Nova Apps replied May 2, 2024

Thanks for your awesome feedback! We're thrilled we could assist you quickly. Enjoy the simplicity and customization of our app!
- Kevin & Nova Apps Team

March 26, 2024

Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.

MATILDE Skincare
Türkiye
22 minutes using the app
Nova Apps replied March 27, 2024

So glad we could help and you found our response quick! Thanks for the shout-out. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

March 5, 2024

Reached out for help and Alex replied to me within seconds. She was super nice and helpful and the issue was resolved in no time :) Customer service 10/10 !

Elisoya Candles
United Kingdom
About 1 hour using the app
Nova Apps replied March 7, 2024

So happy to hear about your great experience! We aim for top-notch service, and your feedback is truly appreciated. Thank you!
- Kevin & Nova Apps Team

June 5, 2024

Customer Service from Jon was nothing short of excellent and efficient!

Thanks Jon!

Casa Mansio
United Kingdom
41 minutes using the app
Nova Apps replied June 6, 2024

You're welcome! We're glad we could provide excellent and efficient service. Don't hesitate to reach out if you need anything else! 😊
- Kevin & Nova Apps Team

March 28, 2024

Great customer support.

Shepards
Germany
7 days using the app
Nova Apps replied April 1, 2024

Thanks for the compliment! Our team is here for you anytime.
- Kevin & Nova Apps Team