Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

February 11, 2024

Sehr nett und hilfsbereit, toll!

Donpari
Austria
3 months using the app
Nova Apps replied February 13, 2024

Danke für die netten Worte! Wir freuen uns, dass Sie unseren Service großartig und hilfreich fanden.
- Kevin & Nova Apps-Team

December 8, 2023

they helped me in less then 2min. Great job guys, this app works for me.

SALOVE
Netherlands
About 1 hour using the app
Nova Apps replied December 11, 2023

We're glad to have assisted you so quickly! Thanks for the shout-out, and we're thrilled our app is working well for you.
- Kevin & Nova Apps Team

September 28, 2023

Great support experience from the team, I thank Jon for his helpfulness in solving my problem. About the app I have yet to test it well but I feel it will be fine.

Calidie
Italy
3 months using the app
Nova Apps replied September 29, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do along the way, please don't hesitate to reach out. - Kevin

January 27, 2024

good support from Iizzy

STARSHOP
Sweden
30 minutes using the app
Nova Apps replied January 30, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Nova Apps Team

April 12, 2024

top

Luminia
France
6 days using the app
Nova Apps replied April 15, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team

July 20, 2023

I would highly recommend using this app as I have been assisted by Trish who has helped me a lot more than I expected with my website and introduce me to ways that I could improve my websites reliability.

In7Paths
United Kingdom
2 months using the app
Nova Apps replied July 21, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin

June 30, 2023

Great app, exactly what I needed! And fantastic customer service, super quick and helpful - thanks, Jon!

Karolina Król Studio
Poland
Almost 2 years using the app
Nova Apps replied June 30, 2023

Wonderful! We are always here to help, and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! - Kevin

February 11, 2024

J'avais un petit souci sur ma boutique pour afficher la barre des cookies et le problème à été résolut en 2 minute avec l'aide chat de Nova: EU Cookie Bar GDPR .Ils sont très réactif et compétent . merci

Visionary hue
France
39 minutes using the app
Nova Apps replied February 12, 2024

Je suis ravi que notre assistance par chat vous aide à résoudre votre problème si rapidement ! Merci d'avoir apprécié notre réactivité et notre compétence. Ici si vous avez besoin de plus d'aide !
- L'équipe des applications Kevin et Nova

January 12, 2024

risposte velocissime e cercano di risolvere il problema all'istante. consigliatissimo

Neo BabyLand
Italy
About 1 month using the app
Nova Apps replied January 16, 2024

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps

May 1, 2023

Amazing staff, Mary is the best! Added me to the VIP list on both apps, Cookie Bar and Currency Converter which y'all should def download as well! Helped me with all my questions and needs.

Voteo
Bulgaria
3 months using the app
Nova Apps replied May 4, 2023

Thank you so much for your kind words and wonderful feedback! It means a lot to us that you had a great experience. - Kevin