Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

June 16, 2023

Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!

Paradiso Authentic Italian
United Kingdom
7 months using the app
Nova Apps replied June 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

Edited July 4, 2023

The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.

Le Garage de Simone
United States
4 months using the app
Nova Apps replied July 4, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin

January 3, 2024

Meine frage wurde schnell beantwortet und gelöst, perfekt

taschentucci
Germany
About 1 month using the app
Nova Apps replied January 4, 2024

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihre Frage schnell und zu Ihrer Zufriedenheit beantwortet wurde. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen!
- Kevin & Nova Apps-Team

January 13, 2024

Réponse très rapide en français et recherche immédiate de solution, merci!

Manolitoshop
France
24 minutes using the app
Nova Apps replied January 16, 2024

Merci pour vos gentils mots ! Nous sommes ravis d'avoir apporté une solution rapide. Toujours là pour vous aider en français ou par tous les moyens possibles ! 😊
- L'équipe des applications Kevin et Nova

May 12, 2023

Excellent customer service!!
New to the whole E-Commerce world and they couldn't have been quicker to reply or more helpful.
Highly recommend!

House of Charm
United Kingdom
8 months using the app
Nova Apps replied May 12, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

August 3, 2023

App is nice, fast to configure, and support is really fast and helpful in case needed. Thanks Theresa for your perfect support!!!

Little Child Suprises
Germany
3 months using the app
Nova Apps replied August 4, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟- Kevin

July 24, 2023

Amazing customer service! The people who helped me are wonderful and the service is great too. The banner on my website looks great aswell!

Saka Saka
United Kingdom
About 2 months using the app
Nova Apps replied July 25, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 - Kevin

March 11, 2024

J'ai été satisfait du service à la clientèle. L'application est très bon et facile à utiliser.

Clic Modes
Canada
About 1 hour using the app
Nova Apps replied March 13, 2024

Je suis ravi que vous appréciiez notre application et notre service client ! Si nous pouvons faire autre chose pour rendre votre expérience encore meilleure, veuillez nous le faire savoir.
- L'équipe des applications Kevin et Nova

December 13, 2023

El asistente Jon me ha resuelto una duda rápidamente y de manera eficaz.

Desstiny Club
Spain
6 days using the app
Nova Apps replied December 14, 2023

Nos esforzamos por encontrar soluciones eficientes y rápidas. ¡Gracias por compartir tu experiencia positiva con nosotros!
- Equipo de aplicaciones Kevin y Nova

July 7, 2023

The app works well in providing a cookie bar for my store. Trish and team from Booster SEO helped me a lot with the issues I faced with the app. Overall, a positive experience with them.

Sipscollection
Singapore
About 2 months using the app
Nova Apps replied July 7, 2023

Thank you for your positive feedback! We're delighted to hear that our app has been effective in providing a cookie bar for your store. We strive to provide a positive experience for our customers, and your satisfaction is important to us. If you have any more questions or need further support, please don't hesitate to reach out. - Kevin