Reviews (3,189)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ease of use in ensuring GDPR compliance. They value the free offering and customization options that suit various store needs, highlighting its straightforward setup and user-friendly interface. Key features like GDPR cookie consent are noted for their simplicity and effectiveness. The customer support team, including Jon, Therese, and Alex, is frequently praised for their quick and helpful responses, often resolving issues within minutes.

March 26, 2024

Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.

MATILDE Skincare
Türkiye
22 minutes using the app
Nova Apps replied March 27, 2024

So glad we could help and you found our response quick! Thanks for the shout-out. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

May 8, 2024

App werkt naar behoren.

My Social Battery
Netherlands
7 months using the app
Nova Apps replied May 9, 2024

Fijn om te horen dat het bij jou goed werkt! Als u suggesties heeft of in de toekomst hulp nodig heeft, neem dan gerust contact met ons op.
- Kevin & Nova Apps-team

February 13, 2024

super

MagieSkin
Austria
5 months using the app
Nova Apps replied February 14, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way!
- Kevin & Nova Apps Team

December 8, 2023

they helped me in less then 2min. Great job guys, this app works for me.

SALOVE
Netherlands
About 1 hour using the app
Nova Apps replied December 11, 2023

We're glad to have assisted you so quickly! Thanks for the shout-out, and we're thrilled our app is working well for you.
- Kevin & Nova Apps Team

June 2, 2024

Molto disponibili e cordiali, ho parlato con Pol e mi ha aiutato a risolvere il problema in pochi minuti

Alexis Rose Collection
Italy
About 1 hour using the app
Nova Apps replied June 4, 2024

Siamo lieti di poterti aiutare tempestivamente! Non esitare a contattarci se hai bisogno di ulteriore aiuto. Grazie per le gentili parole!
- Team di Kevin e Nova Apps

March 5, 2024

Reached out for help and Alex replied to me within seconds. She was super nice and helpful and the issue was resolved in no time :) Customer service 10/10 !

Elisoya Candles
United Kingdom
About 1 hour using the app
Nova Apps replied March 7, 2024

So happy to hear about your great experience! We aim for top-notch service, and your feedback is truly appreciated. Thank you!
- Kevin & Nova Apps Team

March 28, 2024

Great customer support.

Shepards
Germany
7 days using the app
Nova Apps replied April 1, 2024

Thanks for the compliment! Our team is here for you anytime.
- Kevin & Nova Apps Team

February 20, 2024

The customer service can solve my problem on time. It can improve my work!

Air Wheel Factory
Hong Kong SAR
42 minutes using the app
Nova Apps replied February 22, 2024

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊
- Kevin & Nova Apps Team

June 14, 2024

fantastic!

My Store
Italy
7 days using the app
Nova Apps replied June 17, 2024

Thank you! We're so glad you had a fantastic experience! 😊
- Kevin & Nova Apps Team

March 29, 2024

Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support

Gasstop
Italy
37 minutes using the app
Nova Apps replied April 1, 2024

Thrilled you love the app and found our live chat helpful! Thanks for the 100% recommendation. 😊
- Kevin & Nova Apps Team