Reviews (580)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for those with limited tech skills. The 24/7 customer support is praised for its efficiency in resolving issues quickly. It effectively manages GDPR cookie consent with customizable options, aiding compliance for EU businesses. The free service is especially valued as a cost-effective solution for GDPR compliance.

April 19, 2022

Excellent app, simple admin to setup. No need to pay for just a simple popup and policy link. thanks for helping.

Furik.ro
Romania
6 months using the app
Nova Apps replied April 19, 2022

So glad that you are happy with our app and services. Thank you so much for the 5-stars. 🌟 All the best, Kevin

March 7, 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
United States
6 months using the app
Nova Apps replied March 8, 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

Edited December 8, 2018

Nice App working 100% quality.Quality and Professional . So far I am very happy with this App . Thank you ,

Planetgates
Luxembourg
4 months using the app
August 19, 2021

Replied very promptly and helped me with my issue within 24 hours couldn’t recommend this app more if your looking looking for a cookie bar you’ve come to the right place

Footwear Hutt Ltd
United Kingdom
4 months using the app
Nova Apps replied August 19, 2021

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 3, 2020

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Future Stories
Germany
4 months using the app
August 24, 2023

Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!

EquiReuse Outlet & Second Hand
Sweden
3 months using the app
Nova Apps replied August 25, 2023

Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin

February 16, 2024

Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.

The Pet´s Parent
Austria
Over 1 year using the app
Nova Apps replied February 19, 2024

Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓

February 22, 2024

J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?

Dans la besace du p'tit Poucet
France
Almost 6 years using the app
Nova Apps replied February 23, 2024

Hi there,

I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.

Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.

Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.

Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.

Waiting to hear back from you soon. Please let us know if you have any other concerns.

Best Regards,
Pat

Edited May 23, 2018

Great app that works! Just started using, smooth integration! Highly recommend it!

Ttin
Singapore
3 months using the app
October 1, 2021

I had a small synch issue with the app and the team fixed it within 15 min for my site! Great support, no complaints.

Casambu
France
3 months using the app
Nova Apps replied October 1, 2021

Thank you so much for the 5-star review, Casambu! We're always here and happy to help! 🙂 Best regards, Kevin