Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and efficiency in ensuring GDPR compliance. They appreciate the personalized cookie bar feature and its impact on user experience. The app's customer support is often praised for their quick responses and helpfulness, particularly through the live chat feature. It's free and favored for its seamless cookie management. Some merchants have also received valuable store improvement tips from the support team.

March 5, 2024

Genial , me ayudaron en el proceso de instalación. Graicas

Mobility-Vida
Spain
About 1 hour using the app
Nova Apps replied March 6, 2024

¡Es fantástico saber que pudimos ayudar con la instalación! Gracias por tus comentarios. 😊
- Equipo de aplicaciones Kevin y Nova

January 3, 2024

Meine frage wurde schnell beantwortet und gelöst, perfekt

taschentucci
Germany
About 1 month using the app
Nova Apps replied January 4, 2024

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihre Frage schnell und zu Ihrer Zufriedenheit beantwortet wurde. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen!
- Kevin & Nova Apps-Team

September 12, 2023

I have been assisted by Jon, really sport on. Finally an app with an incredibly efficient and fast assistance team, great job!

LittleSmilers™
Italy
About 2 months using the app
Nova Apps replied September 15, 2023

Thank you for the kind words. Our team takes pride in delivering efficient and fast support. We're here whenever you need us, so feel free to reach out anytime. Your kind words motivate us to keep up the great work! 🙂 - Kevin

September 6, 2023

EJ is awesome and solved my problem easily. Thank you! :)

Watt2Go
Germany
8 months using the app
Nova Apps replied September 8, 2023

We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin

June 18, 2023

My support gave me very good help and was nice and polite. A pleasure chatting with her. She also gave me a tip for my store. Could not be more satisfied. Thank you.

Kaps
Norway
7 months using the app
Nova Apps replied June 19, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin

Edited June 14, 2023

Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.

MISM
Germany
5 months using the app
Nova Apps replied June 15, 2023

Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin

January 13, 2024

Réponse très rapide en français et recherche immédiate de solution, merci!

Manolitoshop
France
24 minutes using the app
Nova Apps replied January 16, 2024

Merci pour vos gentils mots ! Nous sommes ravis d'avoir apporté une solution rapide. Toujours là pour vous aider en français ou par tous les moyens possibles ! 😊
- L'équipe des applications Kevin et Nova

June 7, 2023

Easy to use an app just need a little assistance on here. The live support chat people Trish and Carmel were very helpful when I need something. the tutorial video in the app helped when I needed help I ask the live chat.

Friends with a Hustle
United States
9 months using the app
Nova Apps replied June 8, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

December 13, 2023

El asistente Jon me ha resuelto una duda rápidamente y de manera eficaz.

Desstiny Club
Spain
6 days using the app
Nova Apps replied December 14, 2023

Nos esforzamos por encontrar soluciones eficientes y rápidas. ¡Gracias por compartir tu experiencia positiva con nosotros!
- Equipo de aplicaciones Kevin y Nova

June 16, 2023

Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!

Paradiso Authentic Italian
United Kingdom
7 months using the app
Nova Apps replied June 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin