Nova: GDPR Cookie Consent , 3,143 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use, customizable GDPR compliance features, including a personalized cookie bar. The quick installation process and reliable performance are also praised. The support team is highly commended for their swift, efficient assistance and problem-solving skills. Additional resources like a tutorial video and live chat support are also available. Many rate the customer service 10/10 and recommend the app for its professional and responsive support.
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Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.
Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin
Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!
Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin
J'avais un petit souci sur ma boutique pour afficher la barre des cookies et le problème à été résolut en 2 minute avec l'aide chat de Nova: EU Cookie Bar GDPR .Ils sont très réactif et compétent . merci
Je suis ravi que notre assistance par chat vous aide à résoudre votre problème si rapidement ! Merci d'avoir apprécié notre réactivité et notre compétence. Ici si vous avez besoin de plus d'aide !
- L'équipe des applications Kevin et Nova
Genial , me ayudaron en el proceso de instalación. Graicas
¡Es fantástico saber que pudimos ayudar con la instalación! Gracias por tus comentarios. 😊
- Equipo de aplicaciones Kevin y Nova
Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin
Response in under 1 minute. Great advice and guidance. Highly recommend!
Thanks for the high recommendation! We're thrilled you got quick and helpful advice. We're always here to assist!
- Kevin & Nova Apps Team
The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin
EJ is awesome and solved my problem easily. Thank you! :)
We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin
I have been assisted by Jon, really sport on. Finally an app with an incredibly efficient and fast assistance team, great job!
Thank you for the kind words. Our team takes pride in delivering efficient and fast support. We're here whenever you need us, so feel free to reach out anytime. Your kind words motivate us to keep up the great work! 🙂 - Kevin
Excellent customer service!!
New to the whole E-Commerce world and they couldn't have been quicker to reply or more helpful.
Highly recommend!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin