Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

January 31, 2024

Réponse rapide et efficace, merci Jon !

Nautistore
France
Over 1 year using the app
Nova Apps replied February 1, 2024

Vous êtes les bienvenus! Heureux de pouvoir vous aider rapidement et efficacement. Si vous avez besoin d'autre chose, faites-le-nous savoir.
- L'équipe des applications Kevin et Nova

February 8, 2024

Nice app, nice support.

Bagllet
Ukraine
About 2 hours using the app
Nova Apps replied February 9, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Nova Apps Team

March 5, 2024

Parfaitement simple à mettre en place, et il y a même des personnes disponibles pour vous aider si vous ne comprenez pas certaines étapes

Alonaly
France
35 minutes using the app
Nova Apps replied March 6, 2024

Ravi de savoir que vous avez trouvé la configuration simple et notre équipe utile ! Nous sommes toujours là pour vous aider si vous avez besoin de nous.
- L'équipe des applications Kevin et Nova

April 21, 2024

La app muy fácil de instalar y configurar.

Al tener un problema me atendió Rain muy amablemente y quedó todo resuelto.

Wabi-Sabi Designs
Spain
About 9 hours using the app
Nova Apps replied April 23, 2024

¡Gracias por compartir tu experiencia positiva! Nos alegra que la instalación haya sido muy sencilla y que nuestro equipo de soporte pueda ayudar. ¡Feliz de tenerte con nosotros! 😊
- Equipo de aplicaciones Kevin y Nova

October 5, 2023

Customer service is great in my opinion. The staff is both very attentive and very quick. This is an excellent result for such an application. Especially thanks to Jon for your attention.

Fonclo
Netherlands
6 months using the app
Nova Apps replied October 6, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

February 11, 2024

Sehr nett und hilfsbereit, toll!

Donpari
Austria
3 months using the app
Nova Apps replied February 13, 2024

Danke für die netten Worte! Wir freuen uns, dass Sie unseren Service großartig und hilfreich fanden.
- Kevin & Nova Apps-Team

December 8, 2023

they helped me in less then 2min. Great job guys, this app works for me.

SALOVE
Netherlands
About 1 hour using the app
Nova Apps replied December 11, 2023

We're glad to have assisted you so quickly! Thanks for the shout-out, and we're thrilled our app is working well for you.
- Kevin & Nova Apps Team

September 28, 2023

Great support experience from the team, I thank Jon for his helpfulness in solving my problem. About the app I have yet to test it well but I feel it will be fine.

Calidie
Italy
3 months using the app
Nova Apps replied September 29, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do along the way, please don't hesitate to reach out. - Kevin

January 27, 2024

good support from Iizzy

STARSHOP
Sweden
30 minutes using the app
Nova Apps replied January 30, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Nova Apps Team

April 12, 2024

top

Luminia
France
6 days using the app
Nova Apps replied April 15, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team