Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use, customizable GDPR compliance features, including a personalized cookie bar. The quick installation process and reliable performance are also praised. The support team is highly commended for their swift, efficient assistance and problem-solving skills. Additional resources like a tutorial video and live chat support are also available. Many rate the customer service 10/10 and recommend the app for its professional and responsive support.

April 13, 2024

Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.

Majable
France
25 minutes using the app
Nova Apps replied April 15, 2024

Thanks for your feedback! We're thrilled our live chat support was able to assist you so efficiently. 😊
- Kevin & Nova Apps Team

March 26, 2024

Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.

MATILDE Skincare
Türkiye
22 minutes using the app
Nova Apps replied March 27, 2024

So glad we could help and you found our response quick! Thanks for the shout-out. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

January 28, 2024

Great customer support. Technical issues solved within minutes on several occasions.

Avelena
Netherlands
2 days using the app
Nova Apps replied January 30, 2024

Thank you for your kind words! We're committed to providing excellent customer support and swiftly resolving technical issues. If you ever encounter more, we're here to help!
- Kevin & Nova Apps Team

February 7, 2024

the support stuff has great

PlushiesStores
Romania
3 months using the app
Nova Apps replied February 8, 2024

Thank you for the compliment! Thrilled to hear you're happy with our service. We're always here to help!
- Kevin & Nova Apps Team

March 5, 2024

Reached out for help and Alex replied to me within seconds. She was super nice and helpful and the issue was resolved in no time :) Customer service 10/10 !

Elisoya Candles
United Kingdom
About 1 hour using the app
Nova Apps replied March 7, 2024

So happy to hear about your great experience! We aim for top-notch service, and your feedback is truly appreciated. Thank you!
- Kevin & Nova Apps Team

March 28, 2024

Great customer support.

Shepards
Germany
7 days using the app
Nova Apps replied April 1, 2024

Thanks for the compliment! Our team is here for you anytime.
- Kevin & Nova Apps Team

March 7, 2024

she helpt me better then i think she could and she gave me extra tips that helpt a lot

Bliskshop.nl
Netherlands
21 minutes using the app
Nova Apps replied March 11, 2024

So glad we exceeded your expectations and offered helpful tips! Your feedback is much appreciated. Thanks for sharing! 🌟
- Kevin & Nova Apps Team

March 29, 2024

Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support

Gasstop
Italy
37 minutes using the app
Nova Apps replied April 1, 2024

Thrilled you love the app and found our live chat helpful! Thanks for the 100% recommendation. 😊
- Kevin & Nova Apps Team

February 13, 2024

super

MagieSkin
Austria
5 months using the app
Nova Apps replied February 14, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way!
- Kevin & Nova Apps Team

February 20, 2024

The customer service can solve my problem on time. It can improve my work!

Air Wheel Factory
Hong Kong SAR
42 minutes using the app
Nova Apps replied February 22, 2024

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊
- Kevin & Nova Apps Team