Matrixify
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust data migration, large catalog management, and automation of bulk updates, which significantly improve business operations. It supports a variety of data types including metafields, products, customers, and orders, and offers features like scheduled exports and customizable data fields. The app is noted for its efficiency in handling large data volumes, making it ideal for businesses with extensive inventories. Customer support is a strong point, with merchants appreciating the responsive and knowledgeable assistance, along with resources like a dedicated Slack channel and comprehensive documentation. Despite an initial learning curve, the app is considered intuitive and versatile for tasks like inventory management and bulk product updates.
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I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM
Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!
Maris
CEO & Founder
Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!
Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.
Hello!
Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.
As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/
Our whole team, we really are thankful you forgave us for this hickup.
Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...
Maris
Excelify Founder
Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!
Hello, Igennus!
Thank you for your feedback, and very sorry we made you only almost happy...
Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.
Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.
There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/
and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/
One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.
Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/
Will be trying to reach you, and will really appreciate if you reach us in any way directly.
Thank you so much!
Maris
Excelify Founder
Really impressed with this app. Too bad i don't need it more often!
Thank you so much for your kind words! 🙏
About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪
Maris
Founding Engineer
I used this app to transfer contact list from wix to Shopify. It doesn't transfer all the information but it makes it easier to transfer emails at bulk.
Great app to bulk import product with multiple pictures.
Top notch customer service...
Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!
Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏
Maris
Matrixify Founder
this app is ok but they wouldn't let me use it without leaving a review . Just something they need to look into i think
Hello, Viva Midas!
Sorry, we never ask for app review - so this must be some misunderstanding.
Please, contact our Support and help us understand why you would think we are were asking for a review.
Thanks so much!
Maris
Excelify.io
I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.