Matrixify , 467 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle large file imports and exports, making it ideal for businesses with extensive product catalogs. It offers customizable features like specific data formats, scheduling exports, and bulk updates for price and inventory. The app is also praised for its ability to import metafields and simplifying data transfer for businesses migrating to Shopify. Merchants appreciate its user-friendly interface, extensive documentation, and prompt support team. It's seen as a cost-effective solution that automates tasks and saves time.

March 6, 2024

Exporting and importing Shopify products was always very stressful because every little accidental change could mess up all products, but Matrifixy has given me back the confidence to export and import larger files. Some of the (many) features I really love that come with Matrixify are that you are able to choose real specific product/variant/collection/page -or whatever you want- attributes, sort/customize the columns in the order you want them to be, schedule exports (good for automation,) generate specific data to the specific formats they need and save the export-settings so you can easily export files with the same settings.

Kinky-shoes
Netherlands
8 months using the app
ITissible replied March 7, 2024

Our whole team, we are so happy to read your review.
All those things you mention, are among those we are putting huge effort to make those happen exactly as you described it.
Your review gives us inspiration to proceed with more and more improvements - you'll see, they are coming non-stop. 👌

See you in Matrixify!

Maris
Founding Engineer

February 28, 2024

A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.

- Cheers, Chana, eCommerce Specialist at Owl and Monk.

Owl and Monk
Australia
About 2 years using the app
ITissible replied March 1, 2024

OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩

Maris,
And the whole Matrixify team

February 14, 2024

Matrixify is one of the best apps for exporting and importing data within shopify. The amount of hours saved is well worth the cost.

Byvilain.com
Denmark
Over 2 years using the app
ITissible replied February 15, 2024

Amazing to hear that - indeed this is exactly what we build Matrixify for! To save your time, and your sanity.
Thank you from our whole team!

Maris
Founding Engineer

April 3, 2024

Love it. This is the best tool I've used to work with Shopify and large product catalogs. Makes updating a lot faster. Thank you.

furnacefilters.us
United States
About 1 year using the app
ITissible replied April 4, 2024

Thank you so much for your amazing review!
Very much appreciated by our whole team... 🫶

Maris
Founding Engineer

February 24, 2024

Excellent Shopify app for updating and changing almost any shopify data. Easy to use, fast and super powerful!

William Dam Seeds
Canada
Over 4 years using the app
ITissible replied February 25, 2024

Amazing to have your review!
Thank you so much from our whole team!

February 5, 2024

I have added some custom metafields and would it be export as well in excel sheet? What configurations i have to do and from where ? Can anyone help me out

Dolphin Heat Exchanger USA
India
Over 3 years using the app
ITissible replied February 6, 2024

Hello!
Yes - that is possible - just select the “Metafields” column group in the Export. Also, inside that group you have a chance to include also the Metafields for which you have definitions that don’t have any values yet.

The Matrixify Support was trying to reach you to resolve this question.
Ideally - the quickest way to reach us is by contacting Matrixify Support directly through one of those channels: https://matrixify.app/contact-us/

Trying to reach us via Reviews might take at least 48 hours to go through Shopify manual processing.

Maris
Founding Engineer

April 1, 2024

been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_

Liquidyne Process Technologies, Inc.
United States
About 3 years using the app
ITissible replied April 2, 2024

Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹

April 9, 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
United States
Almost 2 years using the app
ITissible replied April 10, 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

February 4, 2024

This is a very important app for starting a store by migrating data from our existing MySQL database. App works perfectly with detailed information of our errors while importing our thousands of products. Our product has more than 30 fields for import, 10 of them metafields. Matrixify is the only App that imports metafield. Also, App is very well developed using threads that follow the limits of API calls. I recommend at least "Big" subscription if you are importing big amounts of products.

Gold Beaver
Canada
4 months using the app
ITissible replied February 5, 2024

Amazing review - thank you so much from our whole team.
Sweating every day to bring all that magic to you, so it's super delightful and rewarding to feel your appreciation like that. 🫶
Thank you a thousand times!

Maris
Founding Engineer