Reviews (37)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
December 17, 2017

We sometimes need to trade with international buyers for our wholesale watches website www.sell4profit.co.uk

What we like most about this is is

1. It knows which counties are exempt from VAT
2. It zero rates the tax for each order
3. It retains the vat/eu registration number in the order for easy validation
4. Reasonable value

Hope this reviews help

Sell4profit LTD
www.sell4profit.co.uk
Wholesale Jewellery | Wholesale Watches

Sell4profituk
United Kingdom
3 months using the app
November 16, 2019

Applied for a demo, installed it but it did not work for me. In particular when wholesale customers were logged in. So I mailed the developer to see if there were known issues with wholesale apps. The reply was very rude and basicly said the app was perfect so it could not be. No effort at all into searching what it could be. It might be a good app if it works, but not paying for a customer service like that.

Make-up Designory
Belgium
12 minutes using the app
August 11, 2022

It's ok if you only do VAT deduction and your sales strategy is ok with having different total price for every EU member state. So, If you run EU wide advertising (for example finalprice on product X is 19.99 across EU states) then this app will not work as it will require the shopify option "calculate tyxes based on customer location" to be enabled. And that makes it impossible to have the same price with VAT, as it will always be calculated based on the price without your store's location VAT and then VAT will be added on top for every market in OSS system. So 19.99 will be 21.30 or 17.56 in some coutnries... After reply from support this is not a feature they'd care about.

OLLO Audio
Slovenia
5 months using the app
daxanema replied August 11, 2022

Unfortunately merchant doesn't understand the Shopify tax system and chose to vent his frustration on our app.

Second time they installed Exemptify, apparently after looking for an app that can do what can't be done.

May 1, 2019

Works great! Had a small trouble with VAT prices update somewhere on our theme but the support was really fast and got it working no-time!! Thank you!

Ugritone
Finland
6 days using the app
July 20, 2020

Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.

eZoneTrading
United Kingdom
11 minutes using the app
daxanema replied July 20, 2020

Hi, I understand that the requirement of having net prices is inconvenient for some merchants. However, there is nothing I can do about that as Shopify itself cannot deduct taxes if the prices already contain them.

June 20, 2018

At www.replicaparts.co.uk we trade with restoration companies throughout the world.

The features we needed included:

- Understand which counties are exempt from VAT
- Zero rates taxes as required
- Enables easy vat/eu registration number validation
- Good value

Exemptify allows us to manage EU VAT in Shopify.

Replicaparts Co Uk
United Kingdom
7 months using the app
Edited March 22, 2017

Exemptify just checks if the VAT-ID exists.

In Germany the law says that the verification has to be done "with the diligence of a prudent businessman". Many sources on the web as well as our tax advisor state that only the "qualified validation" which also verifies the address meets this requirement. Consequently in case of an audit any merchant just checking the existence of the VAT-ID likely will have to pay VAT for any purchases with a (valid) VAT grabbed from the net where the address does not match the buyer's.

I'd happily update this review if anything I stated is not accurate.

Grisp
Germany
About 2 months using the app
September 15, 2017

Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.

Dave
UK Based

Winchshop
United Kingdom
1 day using the app
April 15, 2021

5 stars because of the excellent support! The app works very well and does its job. I had troubles with importing the customers VAT to our invoice system, but Exemptify Support respondend fast and helped with all issues!

icuserver B2B
Austria
3 days using the app
June 12, 2020

This app is essential to any shopify store in the EU...

Also, now this app can display the ex vat price in a smaller font. For me this was the most important update, and very happy to see it implemented.

arkair
United Kingdom
33 minutes using the app