Exemptify , 48 reviews

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 27, 2022

Perfect app for us and great customer support!
Very easy to install and working great. We have been using this app for few years.

ONIX PRO
France
Almost 2 years using the app
January 12, 2017

We decided to go for Exemptify as we needed to be able to sell to European Business Customers with a EU tax exempt. There are not many solutions, and most app vendors (including Shopify) do most of the times not understand the different tax and consumer laws in Europe. Exemptify does allow you to have prices excl. VAT in Shopify, add the tax amount when needed, add no tax when a customer has a valid tax exempt, and still show consumer pricing INCLUDING VAT in your store at all times. Not like the US, Canada, UK, etc calculating and showing it when checking out.
It was not flawless from day one, as we had to do some adjustments to our stores template. But Thorsten was very responsive, very helpful, and extremely knowledgeable. So now we are very happy with our perfect working solution for now, thanks to Thorsten. Our store has grown tremendously since then.
Good to see that there are app developers who are able to compensate for a fairly major flaw in a product (Shopify) which is basically not yet made for the European market. The same is true for languages in Shopify !

Freemancave
Netherlands
Over 1 year using the app
June 10, 2022

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Alans BMX
United Kingdom
Over 1 year using the app
November 16, 2018

I just enable Exemptify in my www.imperfectsmile.com webstore, for selling easily both in Europe and United States, where different rules about VAT and other taxes apply. It would have been impossible to manage these differences without the help of an app as Exemptify. What's more, I needed some special intervention on my theme and the service was surprisingly quick! I suggest Exemptify to everyone who needs to deal with different taxes in different countries.

Imperfect Smile
Netherlands
Over 1 year using the app
November 8, 2020

The app and customer service is first-rate. Thorsten is knowledgeable and always responded quickly to my emails. While his answers may be short - he is professional and over the years he has proven to be the most reliable person I've dealt with on the Shopify platform. 10 stars.

KARTEN DESIGN FABRIK
Germany
Over 1 year using the app
March 1, 2018

Finally! A great app. Now customers around the world can trade with us and that the correct currency / VAT will be shown.

Buddhani Fashion
Sweden
Over 1 year using the app
July 1, 2021

App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.

eigensinnig wien
Austria
About 1 year using the app
Edited March 7, 2019

Great app. Excellent if you're VAT registered and trade with the EU. ;)

From https://www.trucklumi.eu

Trucklumi.eu
United Kingdom
About 1 year using the app
June 1, 2017

The cheaper and best app for EU tax exempt !

Govark
France
11 months using the app
February 27, 2020

Great product and most importantly customer service was excellent, product was tailored to our site with no issues. Would highly recommend.

Dave
www.hoistshop.co.uk

Hoistshop
United Kingdom
9 months using the app