Reviews (34)
Refine
-
By rating
The app is decent I had some sales with VAT Registered customers, everything went smooth there is only 1 drawback once customers put their VAT ID prices do not instantly change only on the check out page before they make the actual payment which might be a bit confusing for the customers that they are not getting a VAT exemption.
We sometimes need to trade with international buyers for our wholesale watches website www.sell4profit.co.uk
What we like most about this is is
1. It knows which counties are exempt from VAT
2. It zero rates the tax for each order
3. It retains the vat/eu registration number in the order for easy validation
4. Reasonable value
Hope this reviews help
Sell4profit LTD
www.sell4profit.co.uk
Wholesale Jewellery | Wholesale Watches
The app requires a Shopify VAT include/exclude setting which makes it impossible to define the same VAT inclusive prices for B2C customers in all countries. Support by Exemptify feels patronising as the guy blames the customer to be ignorant in stead of admitting that Exemptify lacks this functionality. The required functionality is easily available in the Woocommerce EU VAT plugin, which indicates we don’t ask a silly or impossible question. The app might be ok for B2B only companies. A combination of B2B and B2C customers doesn’t offer basic functionality which took us a long time to hear from Exemptify.
This merchant does not understand, that the Shopiy tax inclusion setting has to be activated, otherwise Shopify will never deduct taxes - regardless of tax-exemption or location of the customer.
There is nothing we can do about that.
Exemptify just checks if the VAT-ID exists.
In Germany the law says that the verification has to be done "with the diligence of a prudent businessman". Many sources on the web as well as our tax advisor state that only the "qualified validation" which also verifies the address meets this requirement. Consequently in case of an audit any merchant just checking the existence of the VAT-ID likely will have to pay VAT for any purchases with a (valid) VAT grabbed from the net where the address does not match the buyer's.
I'd happily update this review if anything I stated is not accurate.
Hi! The App works fine at the Shop but how can I connect Products to facebook Shop by showing the Price incl. the Tax? Thanks for help!
Great App, very simple and a good solution to VAT issues that Shopify should by now have sorted for companies trading in Europe.
Easy to install even for someone with little coding expertise. I contacted the developper for some help as we wanted a small change and they got back to us within 24 hours, discussed what we needed and changed the code for us. Really can't fault their customer service.
This app is great. We ship internationally and it helps being able to remove VAT for those customers. The service was great and they helped us set this up very easily.
Works great! Had a small trouble with VAT prices update somewhere on our theme but the support was really fast and got it working no-time!! Thank you!
Exemptify is a great app.
It has great features such as geolocation to detect EU and non-EU customers and display relevant price.
Support is very dynamic and professional.
I strongly recommend!
5 stars because of the excellent support! The app works very well and does its job. I had troubles with importing the customers VAT to our invoice system, but Exemptify Support respondend fast and helped with all issues!