Exemptify , 48 reviews

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 12, 2020

They are amazing! The app it self is great, customers services are the best I have ever worked with shopify. I wish these guys the best!

CSS Salon Supplies & Services
United Kingdom
1 day using the app
May 29, 2019

When we first decided to move our web site to a hosted service we put Shopify at the top of the list but then had to strike it off due the fact that it couldn't handle the EU requirements for VAT. Exemptify changed that and made it possible again. Exemptify handles B2C and B2B VAT both for EU and non-EU customers, Support has been absolutely brilliant, with Thorsten fixing our theme to display the price properly within a couple of hours of us asking. I honestly have never received such amazing support.

Homechip Ltd
United Kingdom
About 20 hours using the app
June 10, 2021

Mit dieser App haben wir endlich eine Lösung gefunden, die technisch auch funktioniert. Kein Problem in Verbindung mit Bruttopreisen und funktioniert in Verbindung mit der App easybill, die wir für die Fakturierung verwenden. Neben dem steuerfreien Einkauf sind auch Rabatte möglich. Neben der Angabe der Bruttopreise, die wir für die Endkunden benötigen, ist parallel die Angabe der Nettopreise möglich, was für unser B2B Kunden perfekt ist.
Der Support ist außerordentlich kompetent, schnell und lösungsorientiert.

BEAUTY GET JOY
Germany
About 20 hours using the app
April 6, 2022

App is working fine as long as all your customers are subscribed into VIES. If some of them are not, they can't proceed with their purchase which I believe is a strong limitation. They should just go ahead with VAT included, as simple as that

tanatoshop
Italy
6 days using the app
daxanema replied April 6, 2022

Hi the app description clearly says it validates VIES VAT IDs. Not sure why you installed Exemptify?

June 12, 2020

This app is essential to any shopify store in the EU...

Also, now this app can display the ex vat price in a smaller font. For me this was the most important update, and very happy to see it implemented.

arkair
United Kingdom
33 minutes using the app
November 16, 2019

Applied for a demo, installed it but it did not work for me. In particular when wholesale customers were logged in. So I mailed the developer to see if there were known issues with wholesale apps. The reply was very rude and basicly said the app was perfect so it could not be. No effort at all into searching what it could be. It might be a good app if it works, but not paying for a customer service like that.

Make-up Designory
Belgium
12 minutes using the app
July 20, 2020

Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.

eZoneTrading
United Kingdom
11 minutes using the app
daxanema replied July 20, 2020

Hi, I understand that the requirement of having net prices is inconvenient for some merchants. However, there is nothing I can do about that as Shopify itself cannot deduct taxes if the prices already contain them.

August 29, 2019

This app works just fine and exactly for the purposes described. You have to be careful though if you are handling products with different VATs inside one country (eg. VAT in Germany: 19% normal; 7% deducted) which does not work with that app solution....

innerwise Shop GmbH
Germany
5 minutes using the app