Experiences: Events & Tickets

I usually don’t do reviews, but I really felt I had to for this app. The customer service is beyond amazing! They really took the time to help me figure out an issue even though it was outside of their regular hours. They responded right away and were able to get me all the information and details I needed to pinpoint where the issue occurred. They prioritized the emergency we were having even though it ended up being something on our end. They were super kind, courteous and professional. Mark was amazing to work with and I highly recommend this app for anyone looking for a smooth and responsive booking system.

Absolutely LOVE this app! We would be lost without it. Very easy to use and runs seamlessly alongside our business, gift vouchers etc. They have a fantastic support team too who reply and assist very quickly. Keep up the great work guys!

From the beginning till the end, nothing worked properly. I was in constant communication with the customer service (special thanks to Jordan and Mark for their support). But this was not working at all for us. So many technical difficulties that made me do the work manually… people didn’t get their tickets… I will try different apps for our next event.

We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)

I like the app and its capabilities, although there is a learning curve and I have had no training. I got this thrown at me and had zero knowledge how to make it work for an event that was scheduled. I figured most of it out on my own but an online chat would have been helpful (and I don't mean a useless VA). However, the response/turnaround for my question was pretty quick. Very good support.

We've started using this App in April 2024 and are very pleased with it. It's intuitive to use and anything you don't know you can look up or ask. I keep learning about more features! The support from Mark and his team is great. The time zone differences (we're in the UK) can add complexity to the offering of support, but they manage it very well.

This is the perfect app for offering in-house classes and events. I looked as several event apps but they were targeted to selling tickets or admission to large events. Online platform commissions would take a big chunk out of sales. Experiences App is easy to set up and use. Love the auto email sequence when someone registers for a class. Customer service is off the charts - creating a video to walk me through some specific questions and then jumping in to make some small tweaks for my Shopify template.

We love this application - it is helping us to better serve our community through events. It is streamlining our processes for experiences and aligns perfectly with our core values!

This was exactly what we needed! An event app that integrated seamlessly with our existing Shopify store. I'm hosting a live event and wanted to sell tickets, plus we're giving away t-shirts so I needed to get their size which I was easily able to do during their checkout process. It was really easy to set up, and their customer support team is amazing. They walked me through any questions I had. I love that it comes with automatic replies already to your customer, and you can also set up a QR code for their ticket. It's really so simple and so perfect, thank you so much!

Really enjoying using this software in my online shop, but best of all is that if you get stuck on any issue, you can have a 1-1 session with Mark and they will just help you sort it out! Customer service like no other.