Reviews (96)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 2, 2024

Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.

Access Point Marine Services | Powell River First Aid Training
Canada
About 23 hours using the app
Experiences replied September 11, 2024

We try our very best to offer excellent support. Thank you for your generous review!!!!

June 2, 2024

Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.

Yacht Armor
United States
Over 1 year using the app
Experiences replied June 3, 2024

We're glad to help and have enjoyed having you as a customer! 🛥️🛳️

March 26, 2024

I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results.

The events are easy to load and work well within the Shopify platform.

I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome.

I would highly recommend experiences.

One Hungry Mumma
Australia
Over 1 year using the app
Experiences replied March 28, 2024

Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!

October 18, 2024

Bereidwillige hulp van supportdesk

Sionkloosterbier
Netherlands
Over 2 years using the app
Experiences replied November 1, 2024

Heel erg bedankt! It was our pleasure to work with you to set up your amazing tastings. Sion is an absolutely amazing venue and you can be sure we'll be visiting our next trip to the Netherlands!

March 9, 2024

Great app and quick to reply to work through any issues.

Legacy Toys
United States
12 months using the app
Experiences replied March 11, 2024

Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.

September 24, 2020

Fantastic App that handles all our different types of booking experiences both free and chargeable so we can get on with delivering them. The team couldn't be more helpful. Finally, the search is over for our booking and ticketing problems.

The Distillery London
United Kingdom
Almost 5 years using the app
Experiences replied September 25, 2020

Thanks for your great review. We have enjoyed getting to know you and look forward to making time in the future to visit the Distillery and book a session at the Ginstitute!

ლ ( ◕ ᗜ ◕ ) ლ

November 24, 2020

Had been searching for an 'events' app that would use the existing shopify payment gateway instead of requiring integration with the vendor's payment platform. We implemented the Experiences app a couple of weeks ago and it has revolutionized our sales and management of events and reservations. The installation was simple and the developer support has been nothing short of fantastic. Highly recommend!!!

HuckleberryBDA
Bermuda
Almost 4 years using the app
Experiences replied November 24, 2020

We have loved getting to know you and learn about your business a bit. I can tell you this for sure, if we ever set aside a budget to visit our customers, you're going to be one of our first stops. Bermuda + amazing accommodations + incredible food = the perfect experience!

✿*∗˵╰༼✪ᗜ✪༽╯˵∗*✿

December 29, 2022

The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel.

We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful.

We could not recommend the Experiences app and team more!

The Works Seattle
United States
About 3 years using the app
Experiences replied December 29, 2022

Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle!

For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes

May 22, 2020

Phenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.

The Reptarium
United States
About 3 years using the app
Experiences replied May 22, 2020

Thank you so much for your review. We are extremely glad to have you as a customer!

June 8, 2023

I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.

Seattle Rider Tours
United States
Over 2 years using the app
Experiences replied June 26, 2023

We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!