Reviews (86)
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Incredible app for online booking and tour management! Intuitive interface simplifies the process, ensuring a smooth experience. The support team are prompt at resolving queries effectively. Grateful for the exceptional service and user-friendly app design!
Thanks for the positive review. It's been our pleasure to work with you and we look forward to tour of the beautiful Krinklewood wine estate along with a tasting!
Mark and the team were very efficient and able to quickly resolve the issue I had when I first downloaded the app. Mark responded promptly and was able to provide a successful solution, showed excellent communication skills and good customer service skills
Many thanks guys
We're thrilled to have you as a customer. Thanks for the review and we'll be here for you!
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Excellent support. Mark has been great helping me with any issues and his response time is very quick.
Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!
This app was very disappointing and I would not recommend it to another store.
Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This has left us in an extremely difficult situation with our restaurant team having to cater for a massively increased event at such an extremely busy time which is not good.
Also once the event information came through we could see there were some serious issues with the details that had been entered by the customers.
Overall we feel the app has caused just a huge amount of issues.
We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating our response to your review soon.
Really great and fast customer service. Literally 2 min.
Thanks for your positive review. It's been great supporting you and we wish you the best with your amazing events!
Fantastic App that handles all our different types of booking experiences both free and chargeable so we can get on with delivering them. The team couldn't be more helpful. Finally, the search is over for our booking and ticketing problems.
Thanks for your great review. We have enjoyed getting to know you and look forward to making time in the future to visit the Distillery and book a session at the Ginstitute!
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Had been searching for an 'events' app that would use the existing shopify payment gateway instead of requiring integration with the vendor's payment platform. We implemented the Experiences app a couple of weeks ago and it has revolutionized our sales and management of events and reservations. The installation was simple and the developer support has been nothing short of fantastic. Highly recommend!!!
We have loved getting to know you and learn about your business a bit. I can tell you this for sure, if we ever set aside a budget to visit our customers, you're going to be one of our first stops. Bermuda + amazing accommodations + incredible food = the perfect experience!
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The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel.
We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful.
We could not recommend the Experiences app and team more!
Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle!
For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes
Phenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.
Thank you so much for your review. We are extremely glad to have you as a customer!