Reviews (88)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 2, 2024

Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.

Access Point Marine Services | Powell River First Aid Training
Canada
About 23 hours using the app
Experiences replied September 11, 2024

We try our very best to offer excellent support. Thank you for your generous review!!!!

October 18, 2024

Great support experience and customer service

The Whitworth Art Gallery
United Kingdom
About 1 month using the app
Experiences replied November 1, 2024

Thank you so much for the review. We have LOVED having you in the Experiences app community and look forward to chatting with you again.

June 2, 2024

Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.

Yacht Armor
United States
Over 1 year using the app
Experiences replied June 3, 2024

We're glad to help and have enjoyed having you as a customer! 🛥️🛳️

October 18, 2024

Bereidwillige hulp van supportdesk

Sionkloosterbier
Netherlands
Over 2 years using the app
Experiences replied November 1, 2024

Heel erg bedankt! It was our pleasure to work with you to set up your amazing tastings. Sion is an absolutely amazing venue and you can be sure we'll be visiting our next trip to the Netherlands!

March 12, 2024

I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly.

We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES.

The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue.

So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!

Capay Valley Lavender
United States
About 2 years using the app
Experiences replied March 15, 2024

Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue!

Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/

December 5, 2023

I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!

The Creative Contessa
United States
About 2 years using the app
Experiences replied December 11, 2023

Thanks so much for being one of our favorite customers! It's been neat to work with you over the years and we'll continue to be there for you!

December 6, 2023

Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features.

I'm excited to see how the platform grows in the future! Thank you Experiences :)

Massachusetts Horticultural Society
United States
About 1 year using the app
Experiences replied December 11, 2023

Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!

March 26, 2024

I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results.

The events are easy to load and work well within the Shopify platform.

I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome.

I would highly recommend experiences.

One Hungry Mumma
Australia
Over 1 year using the app
Experiences replied March 28, 2024

Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!

November 10, 2023

We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.

Makers Mercantile & Studio
United States
6 months using the app
Experiences replied December 11, 2023

It's our pleasure to help you bring joy to Greeley, Colorado through bookable experiences. Thanks for being a customer!

November 8, 2023

Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.

NAPCA
United States
12 months using the app
Experiences replied November 13, 2023

Thank you for reviewing our app. We're so glad to have the North American Pizza and Culinary Academy as a customer of the Experiences app! 🍕🍕🍕🍕