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I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
ᕙᓄ(☉ਊ☉)ᓄᕗ
The Experience App has helped us streamline our project bookings greatly. It is very easy to add new projects/events, as well as update or duplicate them. The integration with Shopify keeps all of our customer information and payments together. Highly recommend the app. Also, the team is available and responsive to questions, improvements, and suggestions.
Wow, thanks for the positive review! We've enjoyed collaborating with you and love what you're doing at Main Mercantile! We're really excited about your Shopify launch!
App saves me a lot of headache and customer service has been excellent and quick! Would highly recommend this app!
Thank you for your positive review. Your Croydon Nature Tour looks amazing, and the setting is incredible! Thank you for being a valuable customer.
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in.
We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time.
We wish you great success with your business and hope that you find a solution that works for you.
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer.
The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it.
Thank you for your positive review!
Fantastic app for selling class and event experiences on Shopify. The support from Chip and his team is extremely detailed and prompt. Highly recommended.
Thank you for the positive review. It's a bit of a flight from Seattle to Australia, but looking at your locations and learning experiences almost has us shopping for airfare! Thanks for being our customer and we look forward to sharing in your success.
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This app delivers exactly the functionality it advertised. My business is an experience business and this is the best solution I have seen for beautifully and easily integrating scheduled events into my Shopify site. The zoom meeting integration they added works great. They are very customer focused and responsive when you need any kind of support. The pricing model is fair and allows you to affordably start and scale. Great app and I highly recommend it.
We really appreciate your use of the app and the positive review. It's been a pleasure supporting you this far and we look forward to your success! And I know where we're going if we're looking to have a goat join one of our team meetings! ║ ಡ ͜ ʖ ಡ ║
Very impressed with this app. I had a problem, contacted help, and Chip fixed my issue remotely. Excellent service and nice app! Thank you!
Thank you for your gracious review! Your farm looks amazing and your experiences (https://allsortsacres.ca/collections/farm-visits-events) look like they'd be fun and educational. We're glad to have you as a customer! 🐑 🐑 🐑 🐑 🐑
As COVID-19 made our organization switch from the walk-in experience to a timed ticket experience, Experiences App turned out to be a perfect solution. It delivered exactly what was promised. It enabled us to control the number of visitors for Social distancing, but at the same time enhancing the experience of the visit itself.
The back end is easy to use and manage. Working with the team is a pleasure and looking forward to the updates.
Thanks for the positive review. It's been great getting to know the needs and mission of the Longhouse Reserve. Next time we're in your area, we're definitely going to book a visit to your amazing experience!
s( ^ ‿ ^)-b
This app is a great plug in for booking experiences - but beyond that, the developers answer questions right away which make it a breeze to troubleshoot and understand functionality. They have also been sharing what features they will be adding soon which is great as well. Thanks for your top notch customer service.
Thanks for your honest review. We have enjoyed getting to know you and expect great success for you in the experience economy!
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