Reviews (85)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited September 7, 2022

Great potential with this app but MANY regular glitches that requires tech support. Seems unfinished.

Great White North Pottery Supplies
Canada
Over 2 years using the app
Experiences replied September 17, 2021

I'm glad we were able to troubleshoot your issue and help you solve it! After reviewing our successful support thread with you, it looks like a third-party app that “unpublishes” products by deleting them and “republishes” them by creating new ones and that seems to have created some problems.

Glad to still have you on board!

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October 19, 2022

We are very pleased with the Experiences app so far! It is our first time offering experiences on our store and the Experiences team has made it a seamless process and are always quick to respond to any queries.

Jill Yoga
Canada
About 1 month using the app
Experiences replied October 19, 2022

Thank you for the positive note; we're really glad to have such an excellent brand like Jill Yoga on the Experiences platform! We love how you're bringing your customers together around your "dance.yoga.sport" mission for fun classes and fitness experiences.

September 17, 2021

After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!

Crofts Chocolates
United Kingdom
About 1 month using the app
Experiences replied September 17, 2021

Thank you for your positive review! Happy customers are as sweet to us as your delicious-looking chocolates must be to your own customers. We're glad you're part of the Experiences family!

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November 25, 2020

Fantastic fast support from these guys to help with final formatting. Very simple app to use and a great solution for booking our free and paid events. Thanks for your support Mark & the Team !!

Wild Knight® Distillery
United Kingdom
About 1 month using the app
Experiences replied November 25, 2020

Thank you! All the lords and ladies of the Experiences team are thrilled to serve the Wild Knight! We look forward to sipping some of your award-winning Vodka or Gin at our first opportunity.

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Edited December 17, 2020

The support is awesome! Mark was super helpful and encouraging.
Glitch: when I get an error, it doesn't tell me what it is.

Kerith House
United States
Over 1 year using the app
Experiences replied December 19, 2020

Thanks Beth! It was a pleasure supporting you and helping you get your amazing experiences online. We look forward to hearing your success stories!

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November 24, 2020

Had been searching for an 'events' app that would use the existing shopify payment gateway instead of requiring integration with the vendor's payment platform. We implemented the Experiences app a couple of weeks ago and it has revolutionized our sales and management of events and reservations. The installation was simple and the developer support has been nothing short of fantastic. Highly recommend!!!

HuckleberryBDA
Bermuda
26 days using the app
Experiences replied November 24, 2020

We have loved getting to know you and learn about your business a bit. I can tell you this for sure, if we ever set aside a budget to visit our customers, you're going to be one of our first stops. Bermuda + amazing accommodations + incredible food = the perfect experience!

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February 19, 2023

This is by far the best event scheduling calendar app that I have found. And I have tried a lot. Will definitely keep using and recommend to others.

There are a few minor glitches like having to upload a specific size picture, not being able to customize brand colors on the actual booking page, and having to reload the page after saving. However, every app out there has its own weird idiosyncrasies and I'll take these ones over any other app I've tried. Plus, their customer service is great and the app is continually improving.

Craft Theory
United States
Over 1 year using the app
Experiences replied February 20, 2023

Thank you for your positive review! We're really glad to have you as a customer.
Also, thanks for your constructive feedback. You've hit on a few things we're currently working on. Here's the status:
- Brand colors on the booking checkout flow: We're adding the ability to change the color of the button to be on brand very soon.
- Specific picture sizes: That's a theme conflict issue that we're working to not make an issue in the future.
- Reload of the page: This is an issue of how we interact with Shopify's draft rules. We're also thinking about how we can make this a more intuitive and reliable experience.

Thanks for your feedback!

August 10, 2018

FINALLLLYYYY!!!! There have been a couple of developers who have taken a crack at creating a solution for experiences or events, but the pricing strategy or the actual product has been off base.

I have recommended this app to a friend that sells tens of thousands of tickets via their site every year, this app removes the necessity for them to have to pull order data from Shopify and update spreadsheets with guest info, sending reminder emails etc which is super time intensive.

We have installed the app as we intend to curate a program of experience events targeted towards our customers who shop luxe home furniture - cocktail classes, food events etc.

This is a feature rich app which for the introductory price of $29 after the trial is totally worth it!

Broome And Greene
United States
19 days using the app
February 3, 2023

I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.

Domeco
Canada
17 days using the app
Experiences replied February 6, 2023

We are thrilled to have you as a customer and have enjoyed assisting you in your setup!

August 17, 2020

This app is a great plug in for booking experiences - but beyond that, the developers answer questions right away which make it a breeze to troubleshoot and understand functionality. They have also been sharing what features they will be adding soon which is great as well. Thanks for your top notch customer service.

Seesaw Live
United States
11 months using the app
Experiences replied August 17, 2020

Thanks for your honest review. We have enjoyed getting to know you and expect great success for you in the experience economy!

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