Reviews (97)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
August 17, 2020

This app is a great plug in for booking experiences - but beyond that, the developers answer questions right away which make it a breeze to troubleshoot and understand functionality. They have also been sharing what features they will be adding soon which is great as well. Thanks for your top notch customer service.

Seesaw Live
United States
11 months using the app
Experiences replied August 17, 2020

Thanks for your honest review. We have enjoyed getting to know you and expect great success for you in the experience economy!

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Edited August 26, 2020

Experiences extended our Webshop with booking capabilities, who are very important for us.
Thanks to Mark and the team for the great and quick support and the big flexibility to support our demands!

Well done and 100% recommendation from us.

ALM Abenteuerland Magdeburg
Germany
15 days using the app
Experiences replied August 28, 2020

Thank you for review! We love the mission and purpose of your community outreach programs. We're looking forward to supporting you as you invite people in to have fun and ...

June 18, 2021

As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing ...

Sleep Rover
Canada
12 months using the app
Experiences replied June 18, 2021

I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out ...

August 4, 2020

This is a great app; schedule your time for the event, the number of people and set the price. The developers answer questions promptly and fix problems with a great about of customer support. If you're looking into events, experiences, or tickets, definitely get this app. It's wonderful.

Chancery Lane
United States
6 days using the app
Experiences replied August 4, 2020

Thanks for the positive review. It feels great to be providing a good solution to really cool experiential businesses like Chancery Lane!

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May 30, 2023

This app has been extremely helpful to us as we start to launch a new program with weekly events. The chat support is very helpful and relatively quick to respond. There is room for improvement and requested features, hence the 4 stars, but they take requests and even let you vote on the requests of others to try and move them higher in the queue. Looking forward to some of the in planning ...

Primal Pastures
United States
4 months using the app
Experiences replied June 3, 2023

Thank you for your honest review. We're going to work as hard as we can to turn that 4-star into a 5-star!
We love what you're doing at Primal Pastures and our interactions ...

April 30, 2019

Spoke with development company a few times. It was a good start. I was excited about features they were working on because I needed them. They promised them to me in March but it didn't happen. Here we are in May and no new features. I feel like they strung me along for a couple extra months just to get my money. Example of how a good thing turns bad. People > Product.I would have stayed on if ...

Midtown Miami Magazine
United States
4 months using the app
Experiences replied May 21, 2019

We're sorry that we were unable to deliver the specific features you were looking for in a satisfactory timeline. Software being what it is, it has taken a lot more time to ...

Edited July 29, 2019

Unhelpful Humans. This was a great until a major update broke all the functionality. Also the price jumped for $29 to $49 a month, yet it's only a BETA product. Stay away. Actually, I would not use Shopify for event-based anything as it really sucks. I am going to have to rebuild this site in another platform

Adapt Health & Training
Australia
3 months using the app
Experiences replied July 29, 2019

Yep, our "improvements" broke some critical stuff on the app. We have been working around the clock and are happy to say all the issues you've complained about have been ...

July 21, 2023

App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great

Gray Gauntlet Games
United States
3 days using the app
Experiences replied July 24, 2023

Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you ...

October 14, 2020

We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are ...

Mint by michelle
Australia
About 2 months using the app
Experiences replied October 20, 2020

Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by ...

October 17, 2023

This app was very disappointing and I would not recommend it to another store.

Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This ...

Brodie Countryfare
United Kingdom
About 1 month using the app
Experiences replied October 21, 2023

We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating ...