EXPO ‑ Extra Product Options , 30 reviews
Fantastic support. Fast and friendly. Great app, been looking all over for something like this. Will be using this for a long time.
Hi,
Thank you for choosing EXPO ‑ Extra Product Options!
We're glad that you find our app useful.
If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help!
Thank you again for choosing EXPO and have a great day!
We used this app to add extra colour swatches to our products. It's worked well for the most part, setting up the different options. Although for some reason the app seemed to take over almost as a separate sales channel on our orders and prevented our customers from receiving their order confirmation emails. The good thing is, we spotted the problem and SeedGrow fixed it. So we'll continue to use the app for what it's designed for.
Hi,
Thank you for your review.
We're glad that the app has been working well for you.
If you have further questions or requests, please feel free to contact us.
Best regards,
SeedGrow Apps Support Team
Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour).
Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner.
Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent.
En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.
Hi Elmoritz,
I'm sorry that you are not having a great experience as expected.
There are a variety of factors contributing to the outcomes of checkout details. And it appears that the EXPO app alone couldn't get all the issues resolved.
I hope you can find another app that fits best with your goals.
Anytime you get back to SeedGrow apps, we'll always be here to assist you along the way.
Best regards,
SeedGrow Apps Support Team
At this point in time it does what I need it to do. Any issues I contacted the support team and they helped me out very quickly.
Hi, Thank you for the kind words.
If you have further questions or requests, please feel free to contact us.
Best regards,
SeedGrow Apps Support Team
Have been using the app for extra options on some products. Worked perfectly fine until I decided to pause it. I must have messed it up while activating it again and couldn't get the app to recognize the extra charge. Contacted support and within a few hours everything was up and running perfectly. This app is amazing and has helped us to offer extra value to our customers. Highly recommended with top-notch customer support. I highly recommend using the paid plan to get the best out of this app.
So far so good! I can find all my needs in this app. But when i can't find something, i just ask the support team and they solve it for me :) Although the support team sometimes get mixed up, i guess it just happens because they are trying to be online as much as they can :) Highly recommended.
Thank you for choosing EXPO ‑ Extra Product Options, Ladányi Bútorok!
We're glad to have you on board and that you find our app useful.
If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help!
Thank you again for choosing EXPO and have a great day!
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi,
We’re terribly sorry that you're not having a great experience with our app.
To clarify those issues:
We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.
We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.
Thank you so much for your understanding.
All the best,
SeedGrow Apps Support Team
Great app and great service. I recommend the app. We use it to gather user details for custom products and bundles.
Hi Frivannsliv Shop,
Thank you so much for your kind words!
Have a fantastic day ahead,
SeedGrow Apps Support Team
We are still testing this app and it gives us satisfaction already. the support is superb. He helps us to solve the issue. Kudos to the Chat Support. Thanks
Hi Whiskey Caviar Shop,
Thanks so much for your kind words!
We're so glad that we can help. So please feel free to reach back out anytime you need support :)
Cheers, and have a fantastic Wednesday!
SeedGrow Apps Support Team
Easy to use App and user-friendly, with lots of functionality and possibilities. The support team is very helpful and quick to squash the bugs.
Hi,
Thanks for your kind words!
I’m glad that you’re enjoying the app. Please don’t hesitate to reach back out when you need further customization.
Cheers,
SeedGrow Apps Support Team