Reviews (48)
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The app is easy to use and serve my requirements.
The best thing is the customer support they been fast and cooperative.
Hi!
Thank you so much for your kind words!
We are so glad to have you as one of the app's early merchants. Will try harder to meet your expectations.
Cheers!
I absolutely love this app!! I have been trying to figure out a way to offer custom items to my customers without over selling my inventory and I have found it! I had contacted shopify a few times and they had no idea how to offer what I wanted. I'm so happy I stumbled across this app. And their customer support is on point. I'm not tech savvy by any means and they fixed the issue for me which turned out to be my error I will be using this app for here on out!
Hi,
Thanks for taking the time to leave us a review.
You are most welcome, please feel free to reach out whenever you have questions or concerns.
Have a great day ahead!
Fantastic support. Fast and friendly. Great app, been looking all over for something like this. Will be using this for a long time.
Hi,
Thank you for choosing EXPO ‑ Extra Product Options!
We're glad that you find our app useful.
If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help!
Thank you again for choosing EXPO and have a great day!
We used this app to add extra colour swatches to our products. It's worked well for the most part, setting up the different options. Although for some reason the app seemed to take over almost as a separate sales channel on our orders and prevented our customers from receiving their order confirmation emails. The good thing is, we spotted the problem and SeedGrow fixed it. So we'll continue to use the app for what it's designed for.
Hi,
Thank you for your review.
We're glad that the app has been working well for you.
If you have further questions or requests, please feel free to contact us.
Best regards,
SeedGrow Apps Support Team
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi,
We’re terribly sorry that you're not having a great experience with our app.
To clarify those issues:
We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.
We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.
Thank you so much for your understanding.
All the best,
SeedGrow Apps Support Team
We are still testing this app and it gives us satisfaction already. the support is superb. He helps us to solve the issue. Kudos to the Chat Support. Thanks
Hi Whiskey Caviar Shop,
Thanks so much for your kind words!
We're so glad that we can help. So please feel free to reach back out anytime you need support :)
Cheers, and have a fantastic Wednesday!
SeedGrow Apps Support Team
Usually I don´t leave reviews, but this app and the team deserves it. Has all you need for product variations and options. And the support from the technical team is amazing. Fast and resolutive! Highly recommended!
Hi, thank you so much for your review!!!
We're so happy you find our app helpful in understanding your shop's product options.
If you ever need any further assistance, just let us know.
Cheers!
Mika
Highly recommended this app, great UI, easy to use, powerful.
The customer services are excellent, responsive, help me to solve lots of the problems. 5 stars
Hi there,
Thank you so much for taking the time to leave us a review!
It makes my day and I really appreciate it! <3
Please don't hesitate to reach out whenever you need help.
Cheers!
So far so good! I can find all my needs in this app. But when i can't find something, i just ask the support team and they solve it for me :) Although the support team sometimes get mixed up, i guess it just happens because they are trying to be online as much as they can :) Highly recommended.
Thank you for choosing EXPO ‑ Extra Product Options, Ladányi Bútorok!
We're glad to have you on board and that you find our app useful.
If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help!
Thank you again for choosing EXPO and have a great day!
Easy to use App and user-friendly, with lots of functionality and possibilities. The support team is very helpful and quick to squash the bugs.
Hi,
Thanks for your kind words!
I’m glad that you’re enjoying the app. Please don’t hesitate to reach back out when you need further customization.
Cheers,
SeedGrow Apps Support Team