Extend Product Protection

Extend Product Protection

Pricing
Price: Free
Highlights
Works with the latest themes
Rating
4.4 (23)
Developer
Extend

Uplevel your business with product and shipping protection to increase revenue and customer loyalty.

Extend helps you generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Improve profit margins on every transaction while improving the customer experience. We turn a moment of frustration into total satisfaction for your customers, quickly processing claims so they can get back to the stuff they love. You must meet minimum revenue requirements. Install our app and contact us to get started.

Extend helps you generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Improve profit margins on every transaction while improving the customer experience. We turn a moment of frustration into total satisfaction for your customers, quickly processing claims so they can get back to the stuff they love. You must meet minimum revenue requirements. Install our app and contact us to get started. more
  • Generate incremental revenue with pure profit.
  • Create long-term brand loyalty and repeat buyers with fast and easy resolutions.
  • Tailored programs for your customers that fit your industry and product lines.
Highlights
Works with the latest themes

Languages

English

Coverage type

Shipping, Stolen packages, Lost packages, Damaged packages, Extended warranty

Claims management

Auto handling, Claims portal, Request form, Chatbot, Custom policy, Vendor handling, Claims dashboard, Tracking, Email notifications

Reviews (23)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
June 3, 2024

I had a disappointing experience with the Extend app. Despite the promising features, the app fell short in several areas. First, the interface is cluttered and not user-friendly, making it difficult to navigate. Additionally, I encountered frequent crashes and glitches, which significantly hindered my ability to use the app effectively. The customer support was unresponsive and unhelpful when I reached out for assistance. Overall, the app did not meet my expectations and I would not recommend it to others.

Velle World
United States
4 months using the app
February 28, 2024

Extend is a great way to increase AOV and overall revenue while also supporting your customers!
We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs.
Implementation is super simple and done through the app which we can appreciate!

Lectric eBikes
United States
Over 2 years using the app
March 29, 2024

Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!

NZXT
United States
About 2 years using the app
February 22, 2024

We've been using Extend for more than a year and they have been fantastic. Quick responses and our customers have very happy with the results.

The integration with Shopify has been seamless and their merchant portal is very easy to use as well

Having Extend as an option for our customers has help increase sales as well because it gives them a piece of mind when purchasing some very expensive pieces

Highly recommend

Denver Modern
United States
About 1 year using the app
May 29, 2024

Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer.

Eclipse Optics
United States
20 days using the app

Support

Extend can answer any questions you have about Extend Product Protection.

Developer

Extend

353 Sacramento St, San Francisco, CA, 94111, US

Launched

November 18, 2021

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