EZ Importer ‑ Order Importer

The five stars are for Ralph. We migrated 13 years worth of orders from our previous platform (Nexternal) which involved a ton of work and troubleshooting on our end massaging data output from the old system before it would be anywhere near ready for import. We hit some unexpected snags, including overlooked technical problems in some of our source data. Ralph was always very prompt and helpful and courteous as could be, beginning to end, despite all the challenges our project posed. He spent more time on it than I ever could have expected.

Fantastic app! I used the included 'Shopify to Shopify' template to import data from an old Shopify store, and it worked perfectly. I had to perform some custom mapping in order to import customer data and order data from an old WooCommerce store - but after several test imports and some tweaking, successfully imported Woo, too. Pricing is straightforward and seems like a great value. Thanks for the great app!

EDIT: Updating my review. I had mapped and transitioned much of my old platform's order date, and as we get close to launching our new site on Shopify, I went to upload the orders that have taken place since the last transfer. In that time, they addressed my reviews comment about other apps emailing people, and they've put a note to audit your apps to ensure emails are disabled during imports. They are very responsive to feedback!

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Original Post:

This app is great for importing large quantities of files and old orders into Shopify. Beware: if you have any third party apps that send emails, be sure to disable the emails during uploads or old customers will receive receipts, etc! (This isn't an EZ Importer issue so much as an issue that is going to come into play when dealing with multiple app extensions. The app can be particular about data formatting during uploads. It's good because it ensures good data is imported, but it's annoying if you don't care as much about a field. The support was amazing! They reached our after any failed imports (without my asking) and told me exactly what was wrong and how to fix it. Would recommend this app!

The app team was very helpful and the response rate through email was super quick! Appreciate the help!

Importing data between 2 e-commerce sites could be a PITA, EZ Importer made it so much easier and tons less stressful. Once the data was mapped, importing data was a breeze. I love that I could buy only the credits I needed for my data and that the credits were not overpriced. Highly recommend this app for order data migration.

Major time saver. We import hundreds of orders a week from CSVs and as long as the files are formatted to map correctly, the system imports them at about 1 order every 2 seconds. If I had to import the orders manually, it would easily take 2 minutes per order.

Also must say that the customer service is great!

The EZ importer was of great assistance to me when I was transferring information from my old Shopify store to my new Shopify store. I literally could not have done this without the app so I am very grateful! Yes, it was a little bit of a learning curve, lots of reading to figure out what I may have done incorrectly when a few orders didn't import with full information. But I figured it out and my store is running smoothly. Thank you for helping me!

As part of migrating from Yahoo stores to Shopify there was a herculean task in front of us to migrate the existing orders in the way they are being displayed in Yahoo store. I looked at several apps and tested them but didn't do the job and finally ran into EZ Importer app and from the get-go, Ralph had provided excellent support. It would take sometime to get used to the way EZ Importer works by creating datamapping etc and once it's done it's a peace of cake to migrate the orders. Ralph had extended great support above and beyond from start to finish and I really appreciate it. Ralph you Rock! Keep up the good work and thanks much for putting together this app! I hope you would add the feature to migrate the tracking info too. Nevertheless, it is a fantastic app and highly recommend it.

Great app, great support, 6/5 stars! Thank you Ralph :)

This app has an easy to use interface. Once you get the data mapping set up, it is simple to import orders.

One downside was there was no way to pull inventory. Had to do it manually every import. After talking with Ralph, they set up a way to pull inventory automatically when you import orders. Very impressed with the customer service and attention given by Ralph.

Highly recommended if you are needing to import orders to your Shopify site.