Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient order import process, particularly when transitioning to Shopify from other platforms. It's praised for handling large data volumes, accurate data mapping, and the ability to perform test imports and deletions without credit loss. The app has been successfully used to import orders from various platforms. Merchants commend its performance and exceptional customer support, while suggesting improvements like automation and clearer instructions for beginners. The pricing is seen as reasonable for its efficiency and time-saving capabilities.

November 17, 2018

Excellent app - makes the task of migrating from another e-commerce platform (Squarespace in our case) to Shopify very straight forward - customer profiles kept intact and Shopify analytics fully populated with historic orders.

Ralph is also super responsive with any queries you have. Everything essentially worked perfectly. The app is quite dependent on the quality of data you have - the better quality the data, the better the import!

Dr Sam's
United Kingdom
2 months using the app
Edited July 11, 2018

We were having trouble finding a solution to import the number of customer orders from our old site to our new site - and it is pivotal to our loyalty program. EZ Importer was exactly what we were looking for and solved all of our needs!
Data mapping is confusing but the owner Ralph was extremely helpful and walked me through every step of the way. He was so nice and accommodating, even offered to be available if we needed his help over the weekend. He was also extremely responsive to all of my many questions and did specific mapping for our store. Cannot recommend highly enough - great app - did what we needed it to do with amazing support. :)

Heritage Foods Usa
United States
2 months using the app
March 3, 2023

Elizabeth in support has been super helpful at getting us up and running and addressing the issues we were having. The app isn't perfect with importing orders between Indiegogo and Shopify, but it has certainly helped streamline our fulfillment process.

Kineon
United States
About 2 months using the app
August 1, 2019

I used this app to import over a thousand orders from Magento. It worked as described. No issues. Saved a ton of time.

SomethingTrendy.com
United States
About 2 months using the app
June 1, 2022

The app is great and helps our work easier. 100% recommend if you migrate your website to Shopify. The support team replies to emails in a timely manner .

ChinaHobbyLine
Hong Kong SAR
About 2 months using the app
January 6, 2021

Believe the hype - the customer service level was outstanding! Elizabeth was extremely knowledgeable and patient every step of the way. I migrated my web shop from WooCommerce to Shopify and this app was helpful with transferring all my orders. The app allows to you run countless tests before your final import, so you can perfect your data. My only suggestion would be to import different currencies. The API didn't recognize the comma placement in euros used to separate the integral part of a number from the decimal part, so I had to replace all the commas to decimals for the price to import properly.

Divine Curls
Germany
About 2 months using the app
August 14, 2019

This app is exceptional - it requires a really fine understanding of the details, but you should care about that if you're doing something serious like importing orders.

Even more importantly, the support is amazing. I worked with multiple people when dealing with a complicated migration and found them to be knowledgeable and willing to help. Huge fan.

Sweatshield Undershirt UK
United States
About 2 months using the app
March 17, 2021

We were able to successfully import over 150,000 orders into Shopify from our legacy platform using the EZ Importer app. The process went very smoothly. We appreciate the great functionality and customer support! We'll continue to use EZ Importer for our importing needs in the future!

PowerAbs™
United States
About 1 month using the app
February 6, 2020

I used this app to help med import orders from one Shopify store to another. This app was really easy to use and everything worked well. The support was fast, friendly and very helpful. I recommend this app.

Supps
Sweden
About 1 month using the app
December 4, 2018

I was very impressed with the ease of use, the clear instructions. I was even more impressed with the speed of the technical support. Ralph was super-helpful
IR

ladybirdplantcare.co.uk
United Kingdom
About 1 month using the app