Overall rating
4.9
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited July 10, 2020

Really Useful and easy app. Builds your social media presence by showcasing all products.

Would love to give 5 stars if multiple products are posted as carousel instead of 1 at a time.

One drawback - It picks up out of stock items also for posting. Hope this will be rectified soon.

SPAZA.ae
United Arab Emirates
Time spent using app: 3 months
July 4, 2020

No Funciona, llevo meses usándola y hoy dejo de funcionar, espero que no sea algo serio ya que todo mi marketing se vasa en ella

Guia Ceneval Resuelta 2020 Acredita al 100%
Mexico
Time spent using app: 5 months
OneCommerce replied July 6, 2020

Hello Guia Ceneval Resuelta 2020 Acredita al 100% owner,

We sincerely apologize for the negative experience you had with our app. This mistake was on our end, and it is not a mistake that we take lightly.

According to our technical team, the error was due to the server being overloaded. As a result of this issue, we upgraded the whole server to fix the error completely. You can now log in and use all features normally.

Thank you so much for bringing this to our attention, because it will help us improve our user experience. We highly appreciate your feedback. If you have any further concern, please don’t hesitate to contact us.

Warmest regards,
Vivian

July 4, 2020

I have been using this app for a couple of month and now its just not working. I tried reconnect but i doesn't even show me the dashboard.

Brands by Sag
United States
Time spent using app: About 2 months
OneCommerce replied July 6, 2020

Hello Brands by Sag owner,

We sincerely apologize for the negative experience you had with our app. This mistake was on our end, and it is not a mistake that we take lightly.

According to our technical team, the error was due to the server being overloaded. As a result of this issue, we upgraded the whole server to fix the error completely. You can now log in and use all features normally.

Thank you so much for bringing this to our attention, because it will help us improve our user experience. We highly appreciate your feedback. If you have any further concern, please don’t hesitate to contact us.

Warmest regards,
Vivian

May 29, 2020

Great app! Autopilot feature saves me a ton of time by auto posting products everyday without me having to actually schedule them all individually. The newest logo and discount features are an awesome addition! Customer support is always amazing whenever I have needed any help, big or small. Definitely would recommend this to other shop owners who want to save time and money!

Keuka Outlet
United States
Time spent using app: 5 months
Edited May 18, 2020

Autopilot didn't work. It said "internal error". It looks promising though, hopefully they get it fixed soon.
Update: Their support addressed the issue which was caused by 280 characters Twitter text limit. Thanks

Goods Of Japan
Japan
Time spent using app: 4 days
Edited April 28, 2020

The customer support on this app is fantastic. They are very helpful and work remotely to fix any concerns or issues you might have. highly suggest using this app! Thank you for everything.

MERIDIAN AVE
United States
Time spent using app: 17 days
April 1, 2020

very good. works as intended. Customer support is great. Any problem, if ever happens, are fixed instantly.

Compenet.com
United States
Time spent using app: 4 months
OneCommerce replied April 6, 2020

Hello there,

Thank you for your review! We are glad that you love our app, and we will keep improving it for the better.

If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!

Warmest regards,
Vivian

March 19, 2020

Bonjour. Cette application est fabuleuse, paramétrable à souhait et facile d utilisation. L autopilote est ma fonction favorite. Je fais des style d annonces différentes qui sont publiées automatiquement et périodiquement à l' heure que je veux. C est tout simplement génial. En plus l équipe support, Vivian sont H24 présent pour vous guider. Mais j' ai eu affaire au support qu une seule fois. L Application est simplement d utilisation mais terriblement efficace. Pour votre marketing à moindre frais. J ai pas trouvé mieux.

Aligsm
France
Time spent using app: 7 months
OneCommerce replied March 19, 2020

Hello Dehar,

Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we will keep improving SocialPublish for the better.

While you are using our app, if any issue arises or if you have any feedback, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, as we are always here to help you out!

Warmest regards,
Vivian

March 15, 2020

I have been using this app for 2 weeks. It is amazing!! I can create a post whenever I am available and then schedule the publish time, which help me manage my schedule more efficiently. The autopilot function is perfect too!

Innerbits
Canada
Time spent using app: 5 months
OneCommerce replied March 15, 2020

Hello Nina,

Here is Vivian from Customer Support team, and I am really grateful for your feedback. It will surely be a big motivation for SocialPublish team to keep improving the app!

I am thrilled to tell you that we have included two of our top-requested features in this new version: Shorten Link and UTM Tags. We believe these features will help to shorten, create and share powerful links for your business!

If you have any feedback or if any issue arises, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

With sunshine,
Vivian

March 10, 2020

This is a wonderful and very user friendly app, which is easy for post link, photo and contents integrated and mix case by case. Good job

Like a Bean
Hong Kong SAR
Time spent using app: About 2 months
OneCommerce replied March 12, 2020

Hello David,

Here is Vivian from Customer Support team, and I'm really grateful for your feedback! We are so glad to hear that you love our app, and we will keep improving SocialPublish to be even better.

We just released a new version with new exciting features which are Shorten Link and UTM tags, so we encourage you to check them out. We believe these features will help to shorten, create and share powerful links for your business!

Lastly, if you have any remaining queries or feedback about our app in the future, feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

Warmest regards,
Vivian