Omega Messenger, WhatsApp Chat

Name: Omega Messenger, WhatsApp Chat
Brand: Omega
Rating: 4.9 (509 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (509)
Developer: Omega

View demo store

Chat & engage with customers everywhere: Facebook Messenger, WhatsApp, Instagram, 20+ chat channels

With one-click integration with Omega Facebook Messenger Chat & WhatsApp Chat, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Build your customer support with WhatsApp, Facebook Messenger, Instagram,...
All-in-one chat button lets customers chat with you via their preferred chat app
Customize chat widget's style, device & page target, and preset welcome messages
Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
Messenger and WhatsApp's welcome message box helps increase customer engagement

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Facebook Messenger, Whatsapp, Instagram, Live chat, Omega

Pricing

Free

Unlimited visitors/month
1 chat widget
3 chat channels
Fully customized widget & channel style
24/7 live chat support

Basic

$4.99 / month

or $47.90/year and save 20%

Expand customer reach with Unlimited chat channels

Everything in Free, plus:
Unlimited chat channels
24/7 live chat support

7-day free trial

Pro

$6.99 / month

or $67.10/year and save 20%

Track visitor data to inform decisions & Enrich customer base with Contact Form

Everything in Basic, plus:
Unlimited chat widgets
Visitor tracking analytics
Contact form widget
Premium 24/7 live chat support

7-day free trial

Premium

$11.99 / month

or $115.10/year and save 20%

Tailor channels to target customers in all scenarios

Everything in Pro, plus:
Unlimited agents for Whatsapp, Messenger
Target pages
Working days and hours
Fast processing for high-traffic store

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (509)

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
465
4% of ratings are 4 stars
19
2% of ratings are 3 stars
9
1% of ratings are 2 stars
3
3% of ratings are 1 stars
13

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly praise this chat widget for enhancing customer communication and boosting sales through its integration with multiple channels like Facebook Messenger, Instagram, Twitter, and Skype. It's user-friendly, easy to set up, and offers a free forever plan, suitable for businesses of all sizes. Key features include a customizable chat button and the ability to display the widget on various website parts. Merchants also commend the responsive and effective customer support team, enhancing the user experience and satisfaction.

June 18, 2024

This app works and I would recommend this app. The techsupport is quick and was able to resolve my issue.

LeCharme

United States

Over 4 years using the app

Omega replied June 21, 2024

Thank you for your recommendation! We're thrilled to hear that Omega Messenger helped resolve your issue swiftly. Our tech support team is dedicated to providing excellent service. If you have any more feedback or questions, feel free to reach out!

July 18, 2024

After installing the app, it is not displayed on the home page, only on the product page, but when contacting the support team, the support team is very enthusiastic. And then it was transferred to the technical team to fix the error, and the error was quickly fixed. And the technical team discovered that there were a few errors on the theme, so they advised us to fix these errors. Great, excellent, wonderfull. The application is easy to use, integrating many channels to use to communicate directly with customers.

SneakBag Store

Hong Kong SAR

8 days using the app

Omega replied July 24, 2024

Thank you for your detailed review of the Omega Messenger & Chat Buttons app! 🌟 We're delighted to hear that our support team was enthusiastic and quick to address the issue you encountered. It’s great to know that the technical team resolved the error swiftly and provided valuable advice on fixing theme issues.

We’re glad you find the app easy to use and appreciate the many communication channels it integrates. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! 😊👍

August 2, 2024

Andy did a great job on my concern with the app! Super helpful and patient. Keep it up guys!

Airwheel

Philippines

3 months using the app

Omega replied August 8, 2024

🌟 Thank you for your wonderful feedback! We’re thrilled to hear that Andy did a great job addressing your concern with the Omega Messenger & Chat Buttons app and that you found him super helpful and patient. 😊 We appreciate your encouragement and will keep up the good work! If you need any further assistance, we're here to support you.