Customer support
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.5 of 5 stars(140 reviews)
Free
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Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Just simply few click to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel. # Facebook chat features
  5. Live chat - Your customers can connect with you in real time using a live chat button on your website. Studies show that live chat increases conversions and the total volume of sales.
  6. Schedule the working time to Enable/Disable Live Chat
  7. Chat History - You can keep full history of conversations with your customers and you have full overview of interactions on one page.
  8. Customer Portal - In case your support is not online, your customers can leave you an offline message, which will be later asnwered by reply message.
  9. Facebook - Connecting with Facebook enables you to respond to Facebook messages.
  10. CHATBOT - You can use this app with your Chatbot.
  11. Free and Fast Support: Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

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4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    84% of ratings are 5 stars
    (117)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (9)
View all 140 reviews

Most recent reviews

Svea Produkter

Rating
5 of 5 stars
Posted
May 27, 2020

Great app who do the work, amazing support who is fast and really love to help. thank you so much for you work.

UXERFITS

Rating
5 of 5 stars
Posted
May 25, 2020

This app is awesome. It helps improve me website to be easily contacted. I really recommend this app. And it is also free. Please visit my store(https://uxerfits.com/)

Magic Flute

Rating
2 of 5 stars
Posted
May 22, 2020

So this is a bummer.... An app that is used for messaging and receiving from our customer, doesnt have an option to talk to their team support for help...that is something...sorry guys, its just not working properly

View all reviews