Customer support
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.7 of 5 stars(92 reviews)
Free
Add app

Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Just simply few click to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel. # Facebook chat features
  5. Live chat - Your customers can connect with you in real time using a live chat button on your website. Studies show that live chat increases conversions and the total volume of sales.
  6. Schedule the working time to Enable/Disable Live Chat
  7. Chat History - You can keep full history of conversations with your customers and you have full overview of interactions on one page.
  8. Customer Portal - In case your support is not online, your customers can leave you an offline message, which will be later asnwered by reply message.
  9. Facebook - Connecting with Facebook enables you to respond to Facebook messages.
  10. CHATBOT - You can use this app with your Chatbot.
  11. Free and Fast Support: Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

Media gallery

Support

Pricing

Free

Overall rating
4.7 of 5 stars
 Based on 92 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
    (81)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (4)
View all 92 reviews

Most recent reviews

Shopping4web

Rating
5 of 5 stars
Posted
January 16, 2020

The better application for business , It is a good application to connect with people and potential buyers.

Laser Packaging (M) SDN. BHD

Rating
5 of 5 stars
Posted
January 10, 2020

thanks a lot for this free app ..really helps a lot to me. thanks a lot for this free app ..really helps a lot to me.

EVERYTHING TRENDY FASHION & MORE

Rating
1 of 5 stars
Last edited
January 1, 2020

it is not working for many days now and no one is responding to my PLEA FOR HElP, I NEED SPEEDY ASSISTance please

Developer reply

January 1, 2020

Thanks for your feedback. The cause may be Facebook page missing whitelist domain or setup private age, country restrict. If you reinstall our app, we can check the issue.
And we have feedback when you ask about this problem on the support system of Shopify (ticket 15548696)

Kind regards
Omega team

View all reviews