Customer service
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.8 of 5 stars(218 reviews)
Free plan available
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Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Personalize your own live chat with simply a few clicks to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel.

Highlighted features

  • Live chat - Provide a great customer service with a live chat button on your website, increase conversions and the total volume of sales.
  • Schedule the working time to Enable/Disable Live Chat
  • Chat History - Save the history of conversations with your customers and you have a full overview of interactions on one page.
  • Customer Portal - Leave an offline message to get back later when your customer supports are unavailable
  • Facebook chat - Connect to your Facebook page and live chat through Facebook messages.
  • Free and Fast Support - Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • Facebook chat desktop
  • Facebook chat desktop chatting
  • Facebook Chat Backend
  • Facebook chat desktop chatting
  • Facebook chat desktop chatting
  • Facebook Chat Mobile
  • Facebook Chat Mobile

Support

Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account
  • Custom Widget Position
  • Custom Chat Icon for Desktop
  • Custom Chat Color
  • Device Target

Premium

$4.99/month

  • As Basic +
  • Page Target
  • Set Working Days/Time
  • Customer Support
  • Custom CSS

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
    (192)
  • 4 of 5 stars
    3% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (10)
View all 218 reviews

Most recent reviews

MOOSTOY

Rating
5 of 5 stars
Posted
July 30, 2021

Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.

Developer reply

August 2, 2021

Hi MOOSTOY,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

BAKES SAIGON

Rating
5 of 5 stars
Posted
July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

Developer reply

July 28, 2021

Hi BAKES SAIGON,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

matsui skin lightening Japan

Rating
5 of 5 stars
Posted
July 28, 2021

i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.

Developer reply

July 28, 2021

Hi matsui skin lightening Japan,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

View all reviews