Customer support
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.6 of 5 stars(159 reviews)
Free
Add app

Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Personalize your own live chat with simply a few clicks to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel.

Highlighted features

  • Live chat - Provide a great customer service with a live chat button on your website, increase conversions and the total volume of sales.
  • Schedule the working time to Enable/Disable Live Chat
  • Chat History - Save the history of conversations with your customers and you have a full overview of interactions on one page.
  • Customer Portal - Leave an offline message to get back later when your customer supports are unavailable
  • Facebook chat - Connect to your Facebook page and live chat through Facebook messages.
  • CHATBOT - Answer questions with the support of Chatbot.
  • Free and Fast Support - Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

Media gallery

Support

Pricing

Free

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
    (136)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (9)
View all 159 reviews

Most recent reviews

Arcadiamus

Rating
5 of 5 stars
Posted
August 7, 2020

This app is so easy to configure and launch, I must applaud the development team. Works like a dream too!

SunLu 3D

Rating
5 of 5 stars
Posted
August 4, 2020

very useful. and the most important is that the customer service is great.
Thank you very much for this APP.

Aumvry

Rating
5 of 5 stars
Posted
August 4, 2020

Was looking around for an app that would help me connect better with my customers and allow me to clarify any immediate queries that they have! This app works so well and is easy to install, customise and use! Reached out to their customer support when it didn't seem to appear on my website and they rectified it within a few hours! Love this app and their prompt customer support!

View all reviews