Marketing | Conversion | Customer service
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Facebook Chat, Abandoned Cart Recovery via Messenger Chat

4.9 of 5 stars(270 reviews)
Free plan available

Be Free And Easy

Just one click to set up a live chat plugin for your website. All basic features are supported

Get More Subscribers Insight

Collect subscriptions with Facebook Messenger; display all analytics about abandoned cart recovery or chat conversion rate.

Increase Your Conversion Rate

Engage your website visitors and turn them into loyal customers by using chat widget and messenger campaigns.

About Facebook Messenger ‑ Live Chat

Are you looking for a solution to convert your visitors and increase sales through live-chat?

Don’t worry, Facebook Messenger-Live Chat is just what you need. Our app provides your Shopify store a live chat app to manage all your customer conversations via Live Chat and Facebook Messenger in real time.

How does it work?

  1. Install the app
  2. Integrate with our Facebook page
  3. Customize your own design
  4. Satisfy your customers with live chat experience

New feature:

  • Add To Cart: Send customers order status when they are opt-in through Facebook Messenger.

  • Abandoned campaign: Remind customers of abandoned carts by timely and proactive messages via Facebook chat. Boost your revenue through recovery orders.

Highlighted features

  • Integrate with Facebook chat to provide a live chat channel for your website. Get more sales by improving your customer chat service and live support experiences.
  • Set up your working schedule with option to turn your availability off/on by days
  • Display on target pages so you can keep in touch with customers at right points
  • Chat log - Save the conversation history and easily continue with profile message
  • Customer session - Remain the customer session up to 24h for getting back later easily by customer supports

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • Facebook chat broadcast message statistics
  • Facebook chat marketing campaign for abandoned cart customer
  • Facebook Chat add to cart widget on product page
  • Facebook chat setting display on the front store
  • Facebook chat setting display on the front store
  • Facebook live chat button on storefront
  • Facebook Chat live chat on Mobile
  • facebook chat icon on mobile

Support

Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account
  • Custom Widget Position
  • Custom Chat Icon for Desktop
  • Custom Chat Color
  • Device Target

Premium

$4.99/month

  • As Basic +
  • Page Target
  • Set Working Days/Time
  • Custom CSS

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
    (242)
  • 4 of 5 stars
    3% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (8)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (10)
View all 270 reviews

Most recent reviews

Les Parentales

Rating
5 of 5 stars
Posted
November 26, 2021

I love this app very usefull we use it everyday to communicate with our clients . Easy, fast and perfect.

Developer reply

November 29, 2021

Hi Les Parentales,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

BLN PRINT

Rating
5 of 5 stars
Posted
November 26, 2021

Best support! They reply quick and help you with all kind of cases. Highly recommend it. Just the Facebook FAQ sync is not 100% working, but this seems to be an issue on the Facebook side (not related to the app) :)

Developer reply

November 26, 2021

Hi BLN PRINT,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team

crealityvip

Rating
5 of 5 stars
Posted
November 25, 2021

This application provides me with a very convenient chat function. I no longer need to use the traditional mailbox to communicate with customers, and I have to wait for several days.

Developer reply

November 25, 2021

Hi crealityvip,

Thank you so much for your 5-star review! We will share your feedback with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

View all reviews