PingMe Facebook Messenger Chat
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Highlights
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
January 20, 2016
Languages
English
Categories
ChatWorks with
Facebook Messenger, Whatsapp, InstagramLive chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp
With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.
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Live chat widget for a better customer support experience and increase in sales
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Centralize all customers engagement in one place - easier remarketing
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Engage with customers anytime at every touchpoint with insightful analytics
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Take care of your customers 24/7 and reach them even when they leave website
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Beautiful and modern chat widget suits all themes
Pricing
7-day free trialBasic
Free
- Live Chat via Facebook Messenger
- Customize Live Chat widget
- Device Target
- Dashboard with insightful data
- Customer Support
Premium
$6/month
- Basic +
- Page Target
- Set Working Days/Time
- Instagram Direct Message
- Get customer contact information
- Send Email directly in app
Holiday Crazy Deal
$2.49/month
billed at $29.88 once per year
- Basic +
- Page Target
- Set Working Days/Time
- Instagram Direct Message
- Get customer contact information
- Send Email directly in app
Basic
Free
- Live Chat via Facebook Messenger
- Customize Live Chat widget
- Device Target
- Dashboard with insightful data
- Customer Support
Premium
$6/month
- Basic +
- Page Target
- Set Working Days/Time
- Instagram Direct Message
- Get customer contact information
- Send Email directly in app
Holiday Crazy Deal
$2.49/month
billed at $29.88 once per year
- Basic +
- Page Target
- Set Working Days/Time
- Instagram Direct Message
- Get customer contact information
- Send Email directly in app
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
448 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, reliability, and enhanced customer service capabilities. They value its simple integration, chat tools, and customization options. The support team, especially Rosie, Anna, and Tracy Uyen, are praised for their prompt and effective help. The app's affordability and free version are also appreciated. Merchants find it useful in boosting customer engagement, aiding conversions, and providing live order updates, making it a valuable tool for business growth.
We have used this App 1 month. We need online chat tools to improve the customer service experience.
This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!
Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
About this app
Launched
January 20, 2016
Languages
English
Categories
ChatWorks with
Facebook Messenger, Whatsapp, InstagramBuilt by Omega
Support
Send a messagesupport@omegatheme.com
Resources
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