Reviews (265)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and boosting conversions through multi-channel support on platforms like Facebook Messenger and Instagram. It's praised for ease of use, customization options, and seamless integration with stores. The app's clean interface works well on mobile and desktop. The support team is frequently commended for being responsive and helpful, making it ideal for small and medium businesses.

February 19, 2026

good service and helped us a lot to solving any issue we encounter. Helpful staff

B.P. de Silva Jewellers
Singapore
11 months using the app
Omega replied February 22, 2026

Thank you for the kind review! We’re glad to hear our team has been able to help you resolve any issues along the way. Providing helpful and reliable support is what we aim for. If you ever need anything else, we’re always here for you! 😊

March 30, 2026

App just crashed when I need to edit the widget.

GameroHN
Honduras
7 days using the app
Omega replied March 30, 2026

Hi there,

We sincerely apologize for the inconvenience you experienced while using the app.

There was a minor technical issue with our app at that time, and our team has already identified and resolved it promptly. The app should now be functioning normally.

Our Technical Agent has also reached out to you via email to provide further assistance. Please kindly check your inbox (and spam folder, if needed).

We truly appreciate your patience and would be grateful for the opportunity to support you further.

March 3, 2026

This app is a great help for us because it is fast to communicate with our customers.

Articles.com.ph
Philippines
Almost 2 years using the app
Omega replied March 5, 2026

Thank you so much for your feedback! 😊🌟
We’re really happy to hear O: Chat buttons & Contact Form helps you communicate with your customers quickly. Making customer interaction fast and convenient is exactly what the app is designed for 💙
Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any assistance! 🙌🚀

January 27, 2026

Tracey was more than helpful on explaining how the buttons work and helped me test the buttons she could. Was kind and patient helping me understand everything.

Kooler Nosh
United States
5 days using the app
Omega replied January 29, 2026

Thank you so much for your thoughtful review of O: Chat buttons & Contact Form app! 😊 We’re delighted to hear that Tracey was more than helpful in explaining how the buttons work and patiently guided you through testing them. Providing clear guidance and friendly support is exactly what we aim for. Your kind words truly motivate our team to keep delivering a smooth experience with O: Chat buttons & Contact Form app. Thanks again for your trust and support 💙🚀

March 27, 2026

The support team is nice and providing assistance immediately

高爾夫武器瘋子
Taiwan
Over 1 year using the app
Omega replied March 30, 2026

Thanks for your kind words 😊

We’re happy to hear that O: Chat buttons & Contact Form support team could assist you quickly and effectively. That’s exactly what we aim for 💙⚡

If you ever need anything else, we’re always here to help 🚀🤝

January 3, 2026

nice, a good tool for improving customer service

ULANZI
Hong Kong SAR
Over 1 year using the app
Omega replied January 5, 2026

Nice and appreciated 😊
We’re glad to hear that O: Chat Buttons & Contact Form app is a helpful tool for improving your customer service. Making it easier for customers to reach out and get support is exactly what the app is built for.

Thanks for choosing O: Chat Buttons & Contact Form app — happy to be part of your customer experience toolkit! 🚀💙

March 2, 2026

One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you again Cam. And what are you waiting for to install this app on your website now?

Gift4Me & Co
United States
Omega replied March 5, 2026

Thank you so much for this amazing and detailed review! 😊🌟
We’re really happy to hear you enjoyed the clean and intuitive interface and that everything works smoothly across both mobile and desktop when using O: Chat buttons & Contact Form. It’s especially great to know our 24/7 support made a strong impression and that Cam could assist you quickly and patiently 💙
Your kind words about the support truly mean a lot to our team. Thanks again for choosing O: Chat buttons & Contact Form. We’re always here whenever you need help! 🙌🚀

February 11, 2026

Suporte rápido e eficaz.

Meias Solas
Portugal
About 16 hours using the app
Omega replied May 4, 2026

Muito obrigado pelo seu feedback! 😊
Ficamos felizes em saber que o suporte do O: Chat buttons & Contact Form app foi rápido e eficaz para você. Se precisar de qualquer ajuda no futuro, estamos sempre por aqui 💙

January 9, 2026

Easy to use and support team is AWESOME

DP FLOWERS BANGKOK
Thailand
7 months using the app
Omega replied January 11, 2026

Awesome to hear this 😄
We’re glad O: Chat Buttons & Contact Form app feels easy to use and that the support team made such a strong impression. Delivering a simple tool with genuinely awesome support is exactly what we aim for.

Thanks for choosing O: Chat Buttons & Contact Form app and sharing the positive vibes 💙

August 8, 2024

I love the app. It's easy to setup especially with the help of the support team. It has so much to offer including messenger display, Instagram, Twitter, skype, and many more. I can't even display quarter of what they have to offer. Great job!

BMC Shipping Lines LLC
United States
12 days using the app
Omega replied August 13, 2024

🌟 Thank you for your wonderful review! We're thrilled to hear that you love the Omega Messenger & Chat Buttons app and found it easy to set up with the help of our support team. 😊 It's great to know that you're enjoying the many features the app offers, including messenger display, Instagram, Twitter, Skype, and more. We're glad to have exceeded your expectations. Keep exploring, and if you need any further assistance, we're here to help!