All reviews
MOOSTOY
Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.
BAKES SAIGON
Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.
Developer reply
Hi BAKES SAIGON,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
matsui skin lightening Japan
i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.
Developer reply
Hi matsui skin lightening Japan,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
Philippine Airport Diagnostic Laboratory
This app works really great. The best chat plugin for eCommerce. The support team is also great, Kudos to Stella for support! Highly recommended!!
Developer reply
Hi Philippine Airport Diagnostic Laboratory,
Thank you so much for your 5-star review! We will share this with our boutique team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Maple Holistics
Very good app!
It has more opportunities, unlike the same apps.
Support team great, quickly and pleasured :)
Stella very helped me today ^_^
Developer reply
Hi Maple Holistics,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
FOCALLURE ONLY OFFICIAL SITE
Very practical, solve the problem and team respond perfectly in time. Will continue to use，thank you
Developer reply
Hi FOCALLURE ONLY OFFICIAL SITE,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
PartsPro.PH
This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!
Developer reply
Hi PartsPro.PH!
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
Projext & Co. tw
I had some issues while setting up the app and their staff helped me very patiently and have fixed all the problems I had. And they respond quickly which is really helpful to solve my problems.
Doggie of the Day
I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.
Developer reply
Hello there!
Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after receiving your reply from the chat support system. Could you please check again and let us know?
It is the customer like you to help us move on and we always want you to be happy with our app.
Looking forward to hearing from you back.
Best regards,
Omega Team
Carolinashop.lt
We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.