O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (557)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

December 11, 2024

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify!
Strongly recommend.

IPLSverige
Sweden
About 2 months using the app
Omega replied December 13, 2024

Thank you so much for your glowing review! 🌟 We're delighted to hear that the Omega Messenger, WhatsApp Chat app has been your go-to for support messages after 7 years on Shopify! 🛍️💬 Your recommendation means the world to us, and our team is always here to assist you. 💖🚀

November 6, 2024

Very efficient communication, quickly solved our problem, thank you very much!

yearpins
China
About 4 years using the app
Omega replied November 7, 2024

Thank you for your 5-star review! 🌟 We're thrilled to hear that our communication was efficient and your problem was resolved quickly. If you ever need further assistance, don't hesitate to reach out! 😊

December 9, 2024

Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!

Velora Luxe
United States
3 days using the app
Omega replied December 12, 2024

Thank you for your wonderful review! 😊 We're thrilled to hear you had such a great experience with the Omega Messenger, WhatsApp Chat app. 🌟 It’s awesome that you found us through Chat GPT, and we're so glad our ultra-responsive customer service was able to assist with all your questions and adjustments. 🚀 Thank you for your kind words, and we're always here if you need more help! 💬✨

October 24, 2024

I have been using this for over a year , very great app, and helpful, haven’t encountered any issues using this. Highly recommended

Folmoda.com
Jordan
Over 1 year using the app
Omega replied October 25, 2024

Thank you for being a loyal user of the Omega Messenger, WhatsApp Chat app! 💬✨ We're thrilled to hear it’s been smooth sailing and so helpful for you over the past year. Your recommendation means a lot to us—don’t hesitate to reach out if you ever need anything! 😊👍

November 5, 2024

Customer service was brilliant app works very well as far as I can tell great product

Golden Meadow
Australia
About 1 month using the app
Omega replied November 6, 2024

Thank you for the great review of the Omega Messenger, WhatsApp Chat app! 🌟 We're thrilled to hear that our customer service was brilliant and that the app is working well for you. If you ever need assistance or have more feedback, feel free to reach out! 😊

December 26, 2024

Great app, works exactly as required. Installation support was first class. Highly recommended.

e-Revolution
Australia
7 days using the app
Omega replied December 30, 2024

Thank you for your wonderful review of the Omega: WhatsApp Chat Form app! 📱✨ We’re thrilled to hear that it works exactly as required and that our installation support was first class! 😊 Your recommendation means the world to us! 💖

Thanks for choosing Omega: WhatsApp Chat Form! 🚀🎉

December 24, 2024

Great app, great support. Would recommend!

Moyses Stevens Dubai
United Arab Emirates
12 days using the app
Omega replied December 27, 2024

Thank you so much for your awesome review! 🙌 We're thrilled you love our app and support. 😊👍 Your recommendation means the world to us! ❤️✨ If you need anything else, we're here to help. 💬🌟

February 7, 2025

The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!

DIVIN Australia
Australia
About 3 hours using the app
Omega replied February 10, 2025

That's awesome! 🎉 Our Omega Support Team always goes the extra mile to ensure everything aligns with your brand. Glad they helped you customize it perfectly! 🚀😊

November 26, 2024

This is an excellent widget! It works seamlessly and smoothly. The free version allows you to add up to 3 social media platforms without any restrictions on usage—truly generous! The technical support is outstanding, resolving all my questions within minutes. Highly recommended!

bearcat-jewelry
Georgia
About 1 hour using the app
Omega replied November 27, 2024

Thank you for your excellent review! 😊 We’re thrilled our widget meets your needs and that you appreciate our generous free version and outstanding support. 🙌 If you ever need further assistance or have more feedback, feel free to reach out.

February 5, 2025

Merci au support réactif qui m'a aidé ! Vraiment une très bonne application ! Je recommande !

Vaegur
France
14 days using the app
Omega replied February 6, 2025

Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que le support ait pu vous aider rapidement et que l'application vous convienne. 🚀 Votre recommandation signifie beaucoup pour nous ! N'hésitez pas à revenir vers nous si vous avez besoin de quoi que ce soit. 🙌✨