Reviews (271)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through multi-channel support, including Facebook Messenger. It's praised for its robust features, even in the free version, which offers integration with up to three platforms and custom coding options. The setup is easy, and the chat widget is customizable to fit brand aesthetics. Merchants appreciate the smooth integration, reliability, and the support team's quick issue resolution, enhancing customer service and boosting sales.

January 3, 2026

nice, a good tool for improving customer service

ULANZI
Hong Kong SAR
Over 1 year using the app
Omega replied January 5, 2026

Nice and appreciated 😊
We’re glad to hear that O: Chat Buttons & Contact Form app is a helpful tool for improving your customer service. Making it easier for customers to reach out and get support is exactly what the app is built for.

Thanks for choosing O: Chat Buttons & Contact Form app — happy to be part of your customer experience toolkit! 🚀💙

September 23, 2025

Joyce was surprisingly smart and keen in what she's doing.
She's patient and quick in solution.
Good job Omega.
I recommend the app to chat with your customers in other social media platforms like Facebook Messenger.

Rickronk
Kiribati
1 day using the app
Omega replied September 24, 2025

Thank you for sharing such amazing feedback! 🌟 We’re thrilled to hear that Joyce impressed you with her smart, patient, and quick support on the WhatsApp Chat, Contact Form app. 💬✨ It’s wonderful to know the app is helping you connect with customers across platforms like Messenger. Your recommendation means a lot, and we’ll keep working hard to support you even better! 💙

January 9, 2026

Easy to use and support team is AWESOME

DP FLOWERS BANGKOK
Thailand
7 months using the app
Omega replied January 11, 2026

Awesome to hear this 😄
We’re glad O: Chat Buttons & Contact Form app feels easy to use and that the support team made such a strong impression. Delivering a simple tool with genuinely awesome support is exactly what we aim for.

Thanks for choosing O: Chat Buttons & Contact Form app and sharing the positive vibes 💙

October 6, 2025

Easy to use and they have a great support team!

Karcher Armenia
Germany
11 days using the app
Omega replied October 6, 2025

Thank you for your wonderful review! 🌟 We're so glad to hear you found the app easy to use and had a great experience with our support team. Your kind words mean a lot to us, thank you for your support! 😊✨

December 19, 2025

Very good!

TapNFC ApS
Denmark
About 1 month using the app
Omega replied December 22, 2025

Thank you so much for your feedback! 😊
We’re glad to hear that O: Chat Buttons & Contact Form app is very good and working well for your store. Your support truly motivates our team to keep improving the app and delivering a smooth experience for merchants.

If you ever need assistance or want to explore more features of O: Chat Buttons & Contact Form app, feel free to reach out anytime — we’re always happy to help! 🚀💙

September 7, 2025

Niel was fast to help.

BELLE ÂME
Philippines
9 days using the app
Omega replied November 4, 2025

Thank you for your feedback! 🌟 We’re so glad to hear that Niel was able to assist you quickly. 😊 We truly appreciate your support and your 4-star review! If there’s anything we can do to make your experience even better, please don’t hesitate to let us know, we’re always here to help. 🙌✨

July 18, 2025

What a great app, and an even better Dev team! Very helpful and experienced. Even though my app wasn't compatible with certain functions of the app, their team helped custom code it to work perfectly. Highly recommended!

Australian Opals & Sapphires
Australia
About 7 hours using the app
Omega replied July 21, 2025

Thank you for your amazing 5-star review!

We’re so glad to hear you’re happy with the app and our dev team’s support! 🎉 It’s always our goal to go above and beyond, and we’re thrilled we could help customize the app to meet your needs. Your recommendation means the world to us! If you ever need further assistance, don’t hesitate to reach out. 😊🙌✨

March 20, 2025

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

Asia Brewery Inc.
Philippines
Over 4 years using the app
Omega replied March 25, 2025

Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift support! 🚀👍 If you ever need anything else, we're always here to help. Happy chatting! 💬🎉

August 8, 2024

I love the app. It's easy to setup especially with the help of the support team. It has so much to offer including messenger display, Instagram, Twitter, skype, and many more. I can't even display quarter of what they have to offer. Great job!

BMC Shipping Lines LLC
United States
12 days using the app
Omega replied August 13, 2024

🌟 Thank you for your wonderful review! We're thrilled to hear that you love the Omega Messenger & Chat Buttons app and found it easy to set up with the help of our support team. 😊 It's great to know that you're enjoying the many features the app offers, including messenger display, Instagram, Twitter, Skype, and more. We're glad to have exceeded your expectations. Keep exploring, and if you need any further assistance, we're here to help!

March 26, 2024

Works great for our shop - wonderful support staff!

Happily Shoppe
United States
Over 4 years using the app
Omega replied March 30, 2024

We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀