Omega Facebook Messenger Chat , 465 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and its ability to handle customer inquiries and pre-sales issues effectively. They value its problem-solving features, customization options, and direct customer interaction capabilities. The responsive and helpful customer support team is also highly praised. Many find it affordable and note that it provides great value, even in its free version. It's seen as a beneficial tool for enhancing customer service and promoting business growth.
Refine
-
By rating
Great app, easy to use and if you do need to contact the support they are super quick and very helpful.
🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️
This is an excellent app and the customer support from Wendy was fast and responsive. I was very impressed by the speed of their response. Highly recommended
Thank you for your kind words! We're thrilled to hear that you find our app excellent and that Wendy provided fast and responsive customer support. We appreciate your recommendation! If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 🌟💙🚀
Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!
🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟
Great team, fast responsive, helped us with FB connection troubles
That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍
I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.
Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
the app is useful for ensuring that the customer interfaces directly with the seller, furthermore the assistance is always available at any time, professional, patient and really very kind. I highly recommend the application
Thank you so much for your glowing recommendation! 😊 We're thrilled to hear that you find our app useful for facilitating direct interaction between customers and sellers, and that you've had positive experiences with our support team. We strive to provide professional, patient, and kind assistance whenever it's needed. Your recommendation means a lot to us! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here to help! 🌟
I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.
We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊
Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!
We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.