O: WhatsApp Chat, Contact Form
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (561)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its integration with multiple communication channels such as Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The customizable widget aligns with brand aesthetics, and the free plan supports up to three channels, ideal for small to medium businesses. The app performs smoothly, and customer support is praised for its responsiveness and professionalism in ensuring seamless integration.
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Easy to use. It is the go to app if you need to link your Shopify store to your Facebook business page messenger.
Great team, fast responsive, helped us with FB connection troubles
That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍
Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!
Hi ALTHEANRAY,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
very helpful! And the technical team is diligent and professional.I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps.
Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
The customer service/support team was amazing. Diego and Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work and nothing was responsive, but Joyce from customer service team helped me to set up my facebook settings in order for the app to be responsive in our store. On the other hand, Diego answered all of my questions prior to downloading the app. They are very patient. 5 stars to the app, its features and the support team!
Hi Liviqon.co,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We made sure to share this feedback with Joyce & Diego to give them the recognition that they deserve.
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team
Works just like it should, no complaints from here. I think this is a very nice app for most shopify stores
Simple and practical, the customer service response is immediate and patient.
Offline messages on fb and ins are not available for the time being, and we look forward to making progress on this point.
This would give it a higher rating.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Great apps, and friendly helpful team. solved many of my issue and also convenince for my customers to PM me
Hi TMSP & Co.
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
thank you very much.Joy
help me to solve my shopify's chat problem.
thank you very much.Joy
help me to solve my shopify's chat problem.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Joy. 🥂