Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

September 15, 2021

Amazing service! The app was unsuitable for my theme and the customer support resolved it in less than an hour!

Starlight Jewellery Singapore
Singapore
2 months using the app
Omega replied September 15, 2021

Hi Starlight Jewellery Singapore,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

January 11, 2022

great support! i had some issues but could connect with the support and solve it very quick. appreciate the help

PardonMyKicks
Sweden
2 months using the app
Omega replied January 12, 2022

Hello PardonMyKicks!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our support team. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team

March 9, 2021

Great Apps! The service team response really fast and very helpful. Great Apps! The service team response really fast and very helpful.

CAMEL
United States
2 months using the app
August 31, 2020

Great app, simple to use and good user experience!
Works better than a lot of payed apps while being free! Thank you.

monproduit.ma
Morocco
2 months using the app
Edited September 4, 2019

I haven't actually gone live with my store yet, but I have had a few of my friends visit my store and help me with testing things out before going live and one of those things was, of course, this Messenger - Live Chat app and I LOVE IT!

Thanks so very much for creating such a truly useful and working app. I will recommend it to all my friends who have a Shopify online store.

David Caudill Rocks
United States
2 months using the app
March 30, 2022

Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all

Pumpkin Doodle Babies
United States
2 months using the app
Omega replied March 30, 2022

Hi Pumpkin Doodle Babies

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

October 4, 2019

Best app for live chatting no need much work to install the application and easy to use. I recommend the app.

noizekart
India
2 months using the app
December 4, 2019

Love this app, it is easy to use and setup. It works great, looks great and is very user friendly! I'd recommend this app for any shopify site.

Knife Fork Eat
United States
2 months using the app
February 10, 2022

Helpful and responsive help team! The app serves a very great purpose as well! Definitely recommend!

Homsol.co
Singapore
2 months using the app
Omega replied February 10, 2022

Hi Homsol.co

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

October 19, 2019

I like this app, I think it will be of great benefits for my business and I pretend to use it for long.

US Eagle Distributions
United States
2 months using the app