Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (529)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

December 11, 2019

This program does what it suppose to do. I am satisfied. You can personalise it to your satisfaction.

enochology
Germany
About 2 months using the app
July 4, 2020

This app is goooooooooooooood !
Its very easy to talk with through facebook rather than replying all the emails one by one.

Sultan Deals
Malaysia
About 2 months using the app
February 28, 2020

Very easy to set up and works well. The best chat app I have found so far. Integrates easily with Facebook and is also customizable - something the Shopify built-in app doesn't allow.

Joyfres - Eco Friendly Lifestyle Products
Estonia
About 2 months using the app
July 23, 2021

This app works really great. The best chat plugin for eCommerce. The support team is also great, Kudos to Stella for support! Highly recommended!!

Philippine Airport Diagnostic Laboratory
Philippines
About 2 months using the app
Omega replied July 23, 2021

Hi Philippine Airport Diagnostic Laboratory,

Thank you so much for your 5-star review! We will share this with our boutique team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.

Best regards!
Omega Team

December 6, 2019

I`m new in here! and I hope it works so good as it seems!
I love this kind of job! very inteteresting!

J-GO STAR
Spain
About 2 months using the app
November 16, 2019

I haven't used the Messenger Live Chat as of yet because I just added It, but I think It would a good add to any company, It makes the customer feel like they can get answers faster than Email or even a phone call I know it makes me feel better when I can just chat with the company's I dill with on a day to day.... So add it for the customers and another good thing It's FREE!

Ladies Swagger
United States
About 2 months using the app
December 9, 2019

Simple, straight to the point, and does exactly what it says with not much effort involved on my part! Thanks for this!

The Family Merch Plug
United States
About 2 months using the app
December 12, 2021

Helped me a lot with communicating with my clients. The app is great, easy to use! Highly recommended!

wiZZZ Store PH
Philippines
About 2 months using the app
Omega replied December 12, 2021

Hi wiZZZ Store PH,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

May 5, 2022

Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!

FINGER LIMES MELBOURNE
Australia
About 2 months using the app
Omega replied May 5, 2022

Yeyew!!!! Thanks, heaps for the feedback!
Time to connect with your customer browsing your store. 🤟 🤘 🤙

May 31, 2022

Ho usato quest'app per dare un servizio aggiuntivo ai miei clienti. In fase di installazione ho contattato l'assistenza per alcuni e passaggi. Ho riscontrato un ottimo servizio. La consiglio!

Social Media Look
Italy
About 2 months using the app
Omega replied June 1, 2022

Grazie mille per la tua fantastica recensione! Siamo così felici di sapere che ti stai godendo la tua esperienza con la nostra app. Facci sapere se possiamo aiutarti con qualcos'altro e grazie per aver dedicato del tempo alla tua giornata per lasciarci questa recensione super gentile.💗💗💗