Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

June 23, 2021

We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.

Carolinashop.lt
Lithuania
About 2 months using the app
August 15, 2022

I highly recommend to everyone use this app personally I’m using for my brand it’s Helped me a lot customers get automatically emails whenever orders get any updates so it’s this really amazing app and show to my customer live updating on my store must try it once for sure you’ll like it

Dlav
Cyprus
About 2 months using the app
Omega replied August 16, 2022

Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

May 25, 2020

This app is awesome. It helps improve me website to be easily contacted. I really recommend this app. And it is also free. Please visit my store(https://uxerfits.com/)

UXERFITS
Philippines
About 2 months using the app
November 3, 2023

very good.

ROSEHUE
China
About 2 months using the app
Omega replied November 9, 2023

Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊

February 24, 2020

I just installed the app and so far so good. Very easy to integrate and self-explanatory. What I like the most about the app is that its free

InBody HQ
South Korea
Over 3 years using the app
Edited June 11, 2020

5 stars for a very good working live chat app. it is really easy to costumize and set up with your own website. I highly recommend this app to everyone.

MP Premium
Switzerland
About 2 months using the app
February 18, 2020

I found this app on my competitors' site, it works great. I hope I can offer the same customer service for my potential clients. Their is always room for improvement, I just haven't figured out what needs to be improved yet. :P

Voxa Bright
Canada
About 1 month using the app
May 21, 2020

Great app . very easy to install and easy to move where you want on the store. very responsive customer services. would defo recommend. we tried a few and this one Just worked the best. had a few questions and they were resolved va ntant chat . highly recommended!

Luxus Teak
United Kingdom
About 1 month using the app
December 16, 2021

She was kind, fast, and accurate. I can say that the excellent customer service is in her vains. Thanks!

Zafreesia
Hungary
About 1 month using the app
Omega replied December 16, 2021

Hi Zafreesia

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

June 23, 2020

Really great app, I love the colour and button customizations, what pages it will appear on etc. When I was having troubles, the team member who helped was really great in guiding me on how to fix the problem. Highly recommend! This app would be even more amazing if there were auto response messages that you could set. Thanks for creating a great app!

Wellness Journey
Australia
About 1 month using the app