Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

March 16, 2022

Very great job. Support is the high level. Thank you My chat is working on web-site very good. Thank you Malak.

Yavorskyy
Thailand
21 days using the app
Omega replied March 17, 2022

Hi Yavorskyy

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

November 13, 2019

i used this app to help our customers who many have issues, questions or concerns regarding our products. As soon as we installed, our first customer arrived with a question on how to order. Great app!

Raasheed W.
www.eliotgrey.com

Eliot Grey
United States
21 days using the app
August 10, 2019

its simply very useful and effective. I use it for my business communication and it work awesomely well.

asheers4u
India
20 days using the app
August 25, 2022

客服随时在线,由于新版的FB页面各项功能无法找到并正确使用,你可以联系他们获得帮助...这感觉很棒。
他们会非常乐于为你开启远程指导,如果你不会说英语也没有关系。他们会全程为你指导。你所需要设置的功能在什么项目页面。当然了,这需要你记住..

Painting-Kit Pro
China
20 days using the app
Omega replied August 26, 2022

感谢您抽出宝贵时间留下这篇评论。 我们很高兴有机会以出色的体验来支持我们的客户,因此您的反馈是我们提供卓越服务的巨大动力!

August 7, 2020

This app is so easy to configure and launch, I must applaud the development team. Works like a dream too!

Arcadiamus
United Kingdom
19 days using the app
May 3, 2021

Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.

Secure On
Australia
Over 1 year using the app
December 4, 2021

Love this app, I tried the normal FB messenger integration method but it looked ugly and I couldn't customize it like I could with this app.

DellaroseOfficial
United States
18 days using the app
Omega replied December 6, 2021

Hello DellaroseOfficial!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with it. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

February 25, 2022

Amazing support, they took care of my issues and solved them quickly, thank you for this useful service and app.

Therapyyarn
Türkiye
18 days using the app
Omega replied February 28, 2022

Hi Therapyyarn,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

October 29, 2021

Very easy to set up and works great. New cool features coming aswell :) This app makes my day easier, and that is always a nice thing :)

SlipeSpesialisten
Norway
18 days using the app
Omega replied October 29, 2021

Hi

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.

Best regards!
Omega Team

August 20, 2020

Very good and the team is reliable and responsive! Very good experience with their service. Recommended!

FinEasy Life
China
17 days using the app