PingMe Facebook Messenger Chat
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No html code so will only work on a shopify store, so useless as the shopify store is rubbish. No customer support, so I installed a free one from a different company.
Hi there,
Thanks for taking the time to leave a review for us, I'm sorry to hear that you've been having trouble with our app. Our app auto-detects and displays on your store, so you do not need to add code or script to the theme.
Unfortunately, our application only support for Shopify platform, not for others.
We do hope to serve you in the near future.
Regards,
Kaylee
Super fast reply and kingly help to solve the problem in minutes. Strong recommend to every one's store.
Great app and amazing support!
Had an issue with the way I had set it up and had my issue fixed in minutes allowing my customers to keep in touch :)
Definitely recommend for everyone!
Very good and fast response from Customer Service. Nice App to add to the store. I had a small issue they respond to it very fast and resolve the problem. I strongly recommend
great app very useful and very well designed i definitely would recommend using this, great work creator(s)
Nous utilisons l'application mais répond uniquement en anglais. Nous l'avons mis en français et ça répond encore en anglais. Avez vous une solution ?
Mobile user's click on it, it doesn't open. It sends random messages through to us such as shop now, browse, get started. I presume this is happening when users click on the link. Users are commenting/apologising for sending random messages when all they do is click on the icon.
Hi there,
Thank you for taking the time to leave a review for us. I'm sorry to hear you weren't happy with our Facebook app.
I may know these are auto response settings from your Facebook page, not the settings from the app. Please help us to check it in Facebook's settings.
If you need any support, please feel free to let us know.
Regards,
Kaylee
Excelente herramienta para retener y cerrar una venta muy contenta del facebook chat
recomiendo app.
Its a good app at first I think but when I installed it, it never work again. even my friends open my website and tap on the messenger icon, it doesn't works at all.
Hello,
Thanks for your feedback!
I'm not sure the issue on your store, maybe due whitelist domain or restriction setup on facebook settings.
If you can, please reinstall app and let me know.
I'll check this.
Regards,
Kien
Great app, very easy to use interface. If you have any question customer service is super fast and helpful. 5 stars.