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O: WhatsApp Chat, Contact Form
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.
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Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.
I like how I can customize it, but it takes 5 seconds to load on the page and it's glitchy once it's there. I have to click it 3 times for the box to show up.
Hello Ennis Park,
Thank you for taking the time to tell us how you feel about our app and we are sorry for any inconvenience caused to you.
Our app loads through Facebook so ...
i really like the ease of the app. i would like it better if the chat box was a tad smaller and it not pop up on all pages. i would like it to pop up on all pages except the cart page. I was trying to leave a 4 star review but it would not let me submit unless it was 5 or 3 stars.
Worked great while it was running but I haven't been able to run the app in weeks when I had to update my shops theme...no response from support. Love to hear how I can fix this tech issue.
Beware of what you are giving this app in return for free use!
They inject another Facebook Pixel on my store, a pixel owned by them, collecting my customer data!
You can download the Facebook pixel helper chrome extension to see this for yourself.
UPDATED: Company wrote to me to clarify (as per below). Updated my rating from 1 to 3 stars. I am still not sure if I want to use this.
Hello there,
Thank you for taking your time to write us a review. However, there might be a misunderstanding here. Facebook has put Facebook pixel due to the same Facebook ...
It is very simple to install but when i install it on my shop the desktop live chat doesn't work at all :(
Hello there,
Thanks for your feedback!
I have checked and see you are setting up option display Only Homepage.
So it's app only wok on homepage.
Please change setting for it' ...
When it works, it's great -- but many customers reported it redirects them to my facebook page, like something is broken. Had to uninstall.
It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.
Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent ( ...
No me deja conectar mi cuenta de facebook a la aplicacion, me sale erro de conexion y estoy conectado
Hello there,
Thank for your feedback.
I checked and see it's working fine on front page your store.
I think there is some misunderstanding, So we hope that you will have more ...