Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (524)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chat widget for boosting sales through instant communication on platforms like Facebook Messenger, Instagram, Twitter, and Skype. It features a free forever plan, ideal for small to medium-sized businesses aiming to enhance customer service affordably. The app is noted for its easy setup, user-friendly interface, and customizable chat options that align with various store aesthetics. Merchants also value the responsive and effective support team, which assists with integration and customization issues, contributing to improved customer retention and satisfaction.

October 18, 2019

Muito bom :)
De fácil instalação e, claro, funciona bem de acordo com o prometido.
Parabéns a desenvolvedora!

Loja Reis Magos
Brazil
3 months using the app
January 21, 2022

Malika is a great customer service representative for this app! Helped me out with my problem in a good way.

Zezam Art
Norway
3 months using the app
Omega replied January 23, 2022

Hi Zezam Art

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!

Millytree
United States
3 months using the app
Omega replied June 12, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

October 29, 2019

Used app and it has been good experience on my Shopify store. Easy to install and good service at this time.

MeAndMyMansJewelry
United States
3 months using the app
July 9, 2020

Excellent app for chat for instore customers. Customer support is very good.I Recommended.

Extreme Gadgets
Sri Lanka
3 months using the app
Edited June 16, 2021

User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.

Mediclick PH
Philippines
3 months using the app
December 15, 2021

great help from joy. one of the support of omega them. I highly recommend this app. very accurate and precise. keep up the great work

KartVill
Philippines
3 months using the app
Omega replied December 15, 2021

Hi KartVill
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

November 13, 2019

Worked great while it was running but I haven't been able to run the app in weeks when I had to update my shops theme...no response from support. Love to hear how I can fix this tech issue.

Kalōn
United States
3 months using the app
August 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Elliott & Carmen
Singapore
3 months using the app
Omega replied August 30, 2021

Hi Elliott & Carmen,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

October 5, 2021

I'm absolutely satisfied with this app and with the customer service also. Stella helped me with a problem that I faced with and now the app works perfectly. Thank you again.

Csempe Mester
Hungary
3 months using the app
Omega replied October 6, 2021

Hi Csempe Mester,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team