Omega Facebook Messenger Chat , 475 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.
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Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.
Hi Le Vintage Illuminé
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.
Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
I have used this app on many stores and the staff is really nice and helpful. I recommend! App looks great on the store
Hi PLUSH MY SKIN,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
App works great - Really like the features - Still working on connecting to Mobile.. But the virtual assistant, Malak was very helpful and got me connected to support and collaborators.. Understand that every theme is different and may require some tweaks get working correctly however I am confident this is a great app once you get it running..
Hello devildaves.com,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Malak - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team
The app is really helpful and easy to use and the customer service is amazing.
if you ever get lost using the app just contact the customer service
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
客服很棒 我非常喜欢这个不错的软件。功能强大， 很效率，让我获得了新生的机会。 我希望它可以帮我促进我的生意。我是多么的幸运可以使用它呀。我希望大家都可以试一试这个应用 你们会获得不同凡响的使用体验
你好 IceeDrip
深感君论。 吾甚喜子之应用程序客户服务有验焉。 吾团队时为君决之。 如君须更助,请与我辈通。 祝君今日愉快!
凯莉 - 欧米茄团队
Easy customization. Effortless live chat for you and your customers. It even has guest chat option for customers that don't want to log-in their facebook account. Great costumer service. Strongly recommend.
Todo genial, Carlos, el asesor que me ayudó, tuvo tooda la paciencia del mundo, fue estupendo, atento y proactivo, gracias a él pude gestionar todo muchos mas rápido y eficiente que silo hubiera hecho sola. 100% satisfecha.
Hola, gracias por tomarse el tiempo para dejarnos una reseña tan fantástica. Nos alegra saber que le encantó su experiencia con nuestra aplicación y el equipo de soporte. Su satisfacción es nuestra prioridad y, como afirma su evaluación, nos enorgullecemos de nuestro servicio excepcional. ¡Gracias nuevamente por sus comentarios!
有這個應用程式裝在網站上，輕鬆完成了線上客服的功能，很是方便。 讓我印象深刻的是，當我提出操作上的問題時，Omega的客服人員Joy N.很快地與我聯絡，並清楚告知解決辦法。 對此我很滿意，我給五星好評，並且推薦其他開發者使用這個app！
你好 福爺出任務
深感君论。 吾甚喜子之应用程序有以验之。 吾团队时为君决之。 若须更多助,请与时相闻。 祝君今日愉快!
凯莉 - 欧米茄团队
Really appreciate this app. Free and efficient on our website, that's all we needed to be able to chat with our customers. Thanks