Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

Edited April 29, 2022

Suporte muito bom! Aplicativo funciona muito bem e estão sempre dispostos a melhorar com novas funções e alterações do código de comandos. Sr. Hung e Malak são excelentes profissionais.

Albeoli
Brazil
10 months using the app
Omega replied April 29, 2022

Obrigado por nos deixar uma avaliação tão fantástica 🍻 🍻 🍻 Estamos felizes em saber que você adorou fazer negócios conosco. 🥰

April 18, 2022

Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie

Crochetmilie
Canada
9 months using the app
Omega replied April 19, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Moonkie
Hong Kong SAR
9 months using the app
Omega replied July 20, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

May 17, 2022

Your team is great! My issue was resolved quickly and I would recommend it to everyone around me!!!!

Fomoloo
Hong Kong SAR
9 months using the app
Omega replied May 18, 2022

You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

April 20, 2022

The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.

Meideya Jewelry
Singapore
9 months using the app
Omega replied April 21, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Cheers from Joy!

November 2, 2022

This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.

vanpowers.bike
China
9 months using the app
Omega replied November 3, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

April 18, 2022

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

LayCol
China
9 months using the app
Omega replied April 19, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

August 17, 2022

Tracy is really a very professional person, she helped me a lot, solved all my problems, very patient and quick to reply to messages, love her so much, special thanks!

GearbestLite
Hong Kong SAR
9 months using the app
Omega replied August 18, 2022

We’re pleased that Tracy was able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

August 4, 2020

Was looking around for an app that would help me connect better with my customers and allow me to clarify any immediate queries that they have! This app works so well and is easy to install, customise and use! Reached out to their customer support when it didn't seem to appear on my website and they rectified it within a few hours! Love this app and their prompt customer support!

Aumvry
Singapore
8 months using the app
Edited July 21, 2019

hello! That's great from desktop view.
but i can't click with popup in mobile, please help, thank you!
immediate reply to help, all solved well now, great job!

WALUE Lighted Mirror
United States
8 months using the app