Reviews (487)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its secure, fast customer communication, potentially increasing sales. They praise its easy setup, user-friendly interface, and Facebook Messenger integration. The app's reliable performance and proactive support team are also appreciated. Even the free version offers valuable features like brand color customization. It's recommended for enhancing customer service, handling pre-sales issues, and boosting customer engagement and conversions via Facebook Business Suite integration.

June 8, 2024

Simple and practical, very good

Plata la livrare
Romania
12 days using the app
January 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Coils by Scott
United Kingdom
Over 3 years using the app
Omega replied January 19, 2024

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

January 26, 2024

This is an excellent app and the customer support from Wendy was fast and responsive. I was very impressed by the speed of their response. Highly recommended

SlipperPal
Singapore
About 1 year using the app
Omega replied January 30, 2024

Thank you for your kind words! We're thrilled to hear that you find our app excellent and that Wendy provided fast and responsive customer support. We appreciate your recommendation! If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 🌟💙🚀

June 3, 2024

Excellent app! Great functionality and Niel from Chat Support was incredibly helpful in getting me set up. Highly recommend!

Paleo Pet
Philippines
28 minutes using the app
April 16, 2024

thanks to the team for the help fast and easy to work with their help responsive and kind.

VIVANSHY PORTRAITS
Bulgaria
About 3 hours using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and easily. Providing responsive and kind support is what we strive for, and we're glad we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 😊🚀

April 8, 2024

Thanks for the help Joyce! and for the new app

More Than Roses
Philippines
2 days using the app
Omega replied April 13, 2024

You're welcome! We're glad Joyce was able to assist you, and we appreciate your support for our Omega Facebook Messenger Chat app. If you have any further questions or need assistance with the app, feel free to reach out. We're here to help! 🌟🚀

May 17, 2024

Lynn was very helpful and easy to work with. She understood how to help right away.

Manila Auto Display
Philippines
9 minutes using the app
Omega replied May 18, 2024

Thank you for sharing your experience! 😊 We're glad to hear that Lynn was helpful and easy to work with. Her prompt assistance reflects our commitment to excellent service. Thanks for using the Omega Chat app! 🌟

April 22, 2024

Super la communication est super. Je vous conseille vivement ce service

JSExpress
Côte d’Ivoire
1 day using the app
June 1, 2024

Mina is amazing thank you so much

UniBarba
Portugal
About 4 hours using the app
March 13, 2024

Very easy to use! And the customer service is very good, they assisted me with some customization!

My Store
Philippines
37 minutes using the app
Omega replied March 15, 2024

🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app very easy to use. We're also delighted that you had a great experience with our customer service team, especially with the customization assistance. Your satisfaction is our priority, and we're committed to providing you with a seamless experience and excellent support. If you ever need further assistance or have any questions, feel free to reach out. We're here to help you make the most out of our app! 💫 #OmegaEaseOfUse