Reviews (274)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer communication and increasing sales through its multi-channel capabilities. They appreciate its easy setup, user-friendly interface, and customizable design options. The inclusion of multiple channels in the free plan and a smoothly operating widget are standout features. Merchants also commend the responsive and accommodating customer support team, noting their efficiency in making custom adjustments.
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Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!
Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.
Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
Cheers from Joy!
Buena app, me encanta que te ofrece el mejor servicio al cliente
¡Nos alegra mucho que te encante nuestra Omega Facebook Messenger Chat app! 🎉 En Omega Facebook Messenger Chat, nos esforzamos por ofrecer el mejor servicio al cliente para garantizar una experiencia excepcional para todos nuestros usuarios. ¡Gracias por tu apoyo y por elegirnos! Siempre estamos aquí para ayudarte en lo que necesites. 😊🌟 #ExcelenciaEnElServicio 👍
Truly flawless. The best customer support I ever experienced........................................
We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Quick install, Support multi-language, It works well.
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Just set up this great app. Easy to do. I had one small thing I needed sorting out...I was setting the time that the chat button displays on my site and didn't realise it was a 24hour clock. I got in touch with Omega via their chat and they responded immediately (on a Sunday). They helped me get it sorted out straight away. Very impressed with app and quickness of support. Thanks guys.
Hi Knitting Utopia
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all
Hi Pumpkin Doodle Babies
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Joyce was very helpful with getting the app installed. Easy and straight forward, would recommend :)
Hi, it’s great to hear that you had a positive experience with Omega’s Facebook Messenger app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Joyce from Omega
App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.
Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.
Hi Titan Badminton!
Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us!
Kaylee - Omega Team