Reviews (487)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its secure, fast customer communication, potentially increasing sales. They praise its easy setup, user-friendly interface, and Facebook Messenger integration. The app's reliable performance and proactive support team are also appreciated. Even the free version offers valuable features like brand color customization. It's recommended for enhancing customer service, handling pre-sales issues, and boosting customer engagement and conversions via Facebook Business Suite integration.

May 20, 2024

Great customer service, Easy to navigate

Thank you to customer service agent Tracy

Aji Ichiban PH
Philippines
37 minutes using the app
Omega replied May 25, 2024

🌟 Thank you for the fantastic review! 😊 We're thrilled to hear that you found Omega Messenger, WhatsApp Chat app's customer service great and easy to navigate. Tracy is a gem, and we're glad she could assist you. Your satisfaction is our priority! 🚀💬🌟

May 6, 2024

Buena app, me encanta que te ofrece el mejor servicio al cliente

LovlyMX
Mexico
41 minutes using the app
Omega replied May 12, 2024

¡Nos alegra mucho que te encante nuestra Omega Facebook Messenger Chat app! 🎉 En Omega Facebook Messenger Chat, nos esforzamos por ofrecer el mejor servicio al cliente para garantizar una experiencia excepcional para todos nuestros usuarios. ¡Gracias por tu apoyo y por elegirnos! Siempre estamos aquí para ayudarte en lo que necesites. 😊🌟 #ExcelenciaEnElServicio 👍

February 12, 2024

Amey a était très rapide pour m'aider dans la configuration de mon chat live messenger, je le suis très reconnaissant

Spiroxy
Australia
About 1 month using the app
Omega replied February 16, 2024

C'est formidable d'entendre cela ! 🎉 Nous sommes ravis qu'Amey ait pu vous aider rapidement et efficacement dans la configuration de votre chat live messenger. Nous sommes reconnaissants de votre appréciation et nous transmettrons vos aimables paroles à Amey. Si vous avez d'autres questions ou besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Merci d'avoir choisi notre service et Amey pour votre soutien ! 🌟😊👏

October 22, 2023

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Gemmeria
United Kingdom
Almost 3 years using the app
Omega replied October 26, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

April 24, 2024

Excellent app and customer service

Darkside Studio Arts LLC.
United States
11 minutes using the app
March 27, 2024

非常好用

JUMEIGARDEN
China
5 months using the app
Omega replied March 30, 2024

太好了!我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意!如果您有任何其他问题或需要帮助,请随时联系我们。我们随时为您提供帮助!🌟

September 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Ermonix
Hong Kong SAR
Over 2 years using the app
Omega replied September 18, 2023

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Isleofeden
New Zealand
About 3 years using the app
Omega replied July 12, 2023

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

February 22, 2024

geat app

Hawsa Kids
United Arab Emirates
2 months using the app
Omega replied February 25, 2024

Thank you for the compliment! 🌟 We're delighted to hear that you find our app great. If you have any feedback or if there's anything specific you love about it, feel free to share. We're here to assist you! 😊🚀 #GreatApp #Appreciation 🌐👍

August 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

LevanteShoes
Australia
8 months using the app
Omega replied August 6, 2023

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊