Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

December 10, 2019

I like it alot. Not sure if it works 100% yet but im willing to learn and improve. Thank you so much

Bed Bath Kitchen
South Africa
About 1 month using the app
Edited December 7, 2021

Good so far, but Im having problems actually getting this chat to show on my page. It just does not show? how can I enable it?

BhomVu.com
United States
About 1 month using the app
Omega replied December 7, 2021

Hi BhomVu.com,

Thank you for taking the time to share this positive rating! Our team already made the chat shown on your page, please help us to check.
Our customer support agent also reached out to you if you need any further assistance, feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

May 24, 2022

It is the Best Service and Profession ! Also help you solve all the problems about Facebook Messenger!

D'ami
Taiwan
About 1 month using the app
Omega replied May 25, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.
Have a great day!

January 6, 2022

Although many of my customers usually contact us via email, I still recommend the app to the merchants who need to communicate with your customers in real-time. I like the feature of sending the order information to messenger, it creates a better connection between buyer and seller.

Homeinnk Print
China
About 1 month using the app
Omega replied January 12, 2022

Hi Homeinnk Print!

I so appreciate you taking the time to share your experience with our app. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us.
Thank you again for your honest feedback!
Kaylee - Omega Team

December 20, 2020

Super easy, super quick installation. I like how i can tweak it to suit my brand. Premium version is definitely worth it. Store viewers feel engaged quick which is imperative for conversions. Also chatted with the support team who are friendly and responsive. I really like how they handled my specific requests. Will be checking in for future apps by these guys for sure ...

HugBug
Canada
About 1 month using the app
April 1, 2021

I encountered some problems when installing this program, and the developer responded very quickly to the online contact and helped me solve the problem.

Gift in Personalized
China
About 1 month using the app
December 2, 2021

this app works so well, and with newly added features are just awesome! The CS, Joy is very helpful and responsive. Can't wait for more features coming !!

Mis Claire
Malaysia
About 1 month using the app
Omega replied December 3, 2021

Hi Mis Claire,

Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

Edited October 27, 2019

I used this app to help me build trust with customers. I like that its customizable to fit your needs.

Grizzly on a String
United States
About 1 month using the app
November 12, 2021

Excelente aplicacion para mantener un contacto mas personalizado con los clientes y ademas en tiempo real

FriendStore
Chile
About 1 month using the app
Omega replied November 14, 2021

Hola FriendStore,

Estamos encantados de saber que eligió nuestra aplicación para su tienda!
Es un honor ser parte de su negocio y esperamos que su experiencia aquí lo haya hecho aún más especial.
Le deseamos muchos años más de éxito y esperamos trabajar con usted durante muchos años más.

Todo lo mejor,
Kaylee - Equipo Omega

March 28, 2022

Very helpful and useful app, makes chatting with customers so easy!!! Better then any other system I have used in the past!

ACNHStore
Italy
About 1 month using the app
Omega replied March 28, 2022

Hello ACNHStore!

I can't say thank you enough for sharing your experience with our support team and for your wonderful feedback on our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team