Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

September 7, 2019

Fantastic App, Work perfectly, easy to use. I tried many and now we are using Facebook messenger - Live Chat.

Ginius | Gin Artisanal
Canada
24 days using the app
March 10, 2022

This app is useful. Also, the customer service is good. I was catered to by Stella and she answered and help my concern about the app.

InvoSpa
Isle of Man
24 days using the app
Omega replied March 10, 2022

Hi InvoSpa,
Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

August 24, 2022

Always responsive, available and even jumped onto a Google Meet to look through my website and look through how the app looked and functioned. Great team that care a lot about their product.

Pooch Pawfect
United Kingdom
24 days using the app
Omega replied August 25, 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team

August 23, 2019

Muito bom esse aplicativo, a pessoa deixa mensagem na própria página e não precisa sair. Há tempos procurava um app assim!!!

Presentes do Mundo
Brazil
23 days using the app
September 20, 2019

Really helpful. Now I can manage all my chats via Facebook easily. No need for another app. Awesomeeee

Choco Mania PH
Philippines
22 days using the app
November 4, 2019

it is a very useful and powerful free app to replace with the paid apps. thanks a lot for making this app.

FurryPawExpert™
Malaysia
22 days using the app
March 30, 2020

Very Great app' ! Looks very good on my shop :)

And a very responsive customer service! I recommend without hesitation.

SUPERCAPS®
France
21 days using the app
May 9, 2022

I used this app in our company website and it's really nice and easy to use the app is very good because it helps to communicate with our customer. Highly recommended to every shopify store :) Special thanks to Ms. Joy from the support, very kind and she help me with my problem. 10/10 for the support team <3

Radico
Philippines
21 days using the app
Omega replied May 10, 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Facebook Messenger - Live Chat. Joy is one of our support team's superstars, and we're thrilled that she was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Facebook Messenger - Live Chat support team

March 16, 2022

Very great job. Support is the high level. Thank you My chat is working on web-site very good. Thank you Malak.

Yavorskyy
Thailand
21 days using the app
Omega replied March 17, 2022

Hi Yavorskyy

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

November 13, 2019

i used this app to help our customers who many have issues, questions or concerns regarding our products. As soon as we installed, our first customer arrived with a question on how to order. Great app!

Raasheed W.
www.eliotgrey.com

Eliot Grey
United States
21 days using the app