Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

March 1, 2020

Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well

Nodtopia Malaysia
China
2 days using the app
March 30, 2023

Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!

Reggie and Friends
Australia
2 days using the app
Omega replied March 31, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

January 10, 2020

thanks a lot for this free app ..really helps a lot to me. thanks a lot for this free app ..really helps a lot to me.

Laser Packaging (M) SDN. BHD
Malaysia
2 days using the app
October 10, 2019

Good One ! Very easy to set up in all fairness and works as advertised. No hidden costs or premium purchases required, what you see is what you get.

HappyTwig
United Kingdom
2 days using the app
December 2, 2020

Needed help, hope this was nothing, prove to be more complex. The came in, via TeamViewer and didn't quit until this work. I am very happy and impress just by the service. I really have high hope for this apps, now that i have seen them work. I recommend.

Joaillerie Zimm's
Canada
1 day using the app
February 9, 2020

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tramphuloc
Vietnam
1 day using the app
September 17, 2021

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jiew82633
United States
1 day using the app
Omega replied September 20, 2021

Hi jiew82633

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

September 22, 2019

The app is really simple and easy to set up. Can't wait to see how it works. You should give it a try too.

October Bedding
Vietnam
1 day using the app
May 31, 2022

Carlos was very polite and understood my problem right away. Basically the widget was not showing on my website and he immediately fixed. Great customer service and look forward for my customers to start contacting us through this chat app.

Ever Green Cloth
United States
About 20 hours using the app
Omega replied June 1, 2022

Yeahhhhh you are awesomee 🤗 Carlos is blushing when reading your words 🥰🥰🥰 Time to SCALE-UP guys 🔥🚀🔥🚀
_Carlos_

September 20, 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Promac PH
Philippines
About 19 hours using the app
Omega replied September 20, 2021

Hi Promac PH,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team