Reviews (274)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer communication and increasing sales through its multi-channel capabilities. They appreciate its easy setup, user-friendly interface, and customizable design options. The inclusion of multiple channels in the free plan and a smoothly operating widget are standout features. Merchants also commend the responsive and accommodating customer support team, noting their efficiency in making custom adjustments.

August 7, 2024

good app, great customer service from Tracy, thank you :)

SaigonCasa - StyleYourSpace
Vietnam
2 days using the app
Omega replied August 8, 2024

🌟 Thank you for your positive review! We're glad to hear that you find the Omega Messenger & Chat Buttons app good and that you received great customer service from Tracy. 😊 Your thanks are much appreciated! If you need any further assistance, feel free to reach out. We’re here to help!

March 13, 2025

excellent and good support to

Nordic Wellness
Australia
24 minutes using the app
Omega replied March 17, 2025

Thank you for your great review! 😊 We're glad you’re enjoying WhatsApp Chat, Contact Form app and our support! 🚀💙 If you ever need anything, we're here to help. Happy chatting! 💬✨

August 22, 2024

Super helpful support staff! Easily solved my problem

辣太后 Empress Hot Sauce
Taiwan
About 19 hours using the app
Omega replied August 27, 2024

Thank you for the kind words! 😊 We're glad to hear that the Omega Messenger & Chat Buttons app's support team was super helpful and quickly solved your problem. If you need any further assistance, don't hesitate to reach out. We're here to help! 🌟

August 24, 2024

The app works perfectly. At the first time the widget does not appear but Tyler showed me how to fix this very easily. I just had to enable the app embed on the theme for the widget to show.

Cuisine Pratique Polska
France
31 minutes using the app
Omega replied August 27, 2024

Thank you for your feedback! 😊 We're happy to hear that the Omega Messenger & Chat Buttons app is working perfectly for you. It's great that Tyler was able to help you get the widget to appear by enabling the app embed on your theme. If you have any more questions or need further assistance, we're here to help! 🌟

August 20, 2024

I really like to use this app, one thing that's i want is unlimited visitors allow this app. The support team of this app response within a second. Lynn is very great person who help me for this.

victorbudousa
United States
27 minutes using the app
Omega replied August 21, 2024

🌟 Thank you for your feedback! We're glad to hear you really like using the Omega Messenger & Chat Buttons app. 😊 We're also thrilled that Lynn was able to help you quickly. We appreciate your suggestion about unlimited visitors and will consider it for future updates. If you need any more assistance, feel free to reach out!

November 17, 2024

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

CREATIVE LOVE FLOWER DESIGN SERVICES
Philippines
About 1 hour using the app
Omega replied November 21, 2024

🎉 Thank you so much for your wonderful review! 😊 We're thrilled to hear that our team was helpful in properly setting up the messenger on your website. 🙌 If you need any further assistance, feel free to reach out anytime. ❤️✨

July 22, 2024

A great app with amazing tech support with helpful advice and guidance with step by step instructions when I needed help. Truely thankful

UpUpNAwayBalloons
Australia
About 2 hours using the app
Omega replied July 24, 2024

Thank you for the fantastic feedback on the Omega Messenger & Chat Buttons app! 🌟 We’re thrilled to hear that our tech support provided amazing assistance with step-by-step instructions and helpful advice. Your satisfaction means a lot to us, and we’re always here to support you. If you need anything else or have more questions, just let us know. We’re here to help! 😊🚀

December 24, 2024

Great app, great support. Would recommend!

Moyses Stevens Dubai
United Arab Emirates
12 days using the app
Omega replied December 27, 2024

Thank you so much for your awesome review! 🙌 We're thrilled you love our app and support. 😊👍 Your recommendation means the world to us! ❤️✨ If you need anything else, we're here to help. 💬🌟

September 19, 2024

Excellent customer service! Fast and helpful.

Tails & Barks
Mexico
About 8 hours using the app
Omega replied September 27, 2024

Thank you for your kind words! 😊 We're delighted to hear that you experienced excellent customer service with the Omega Messenger, WhatsApp Chat app! Fast and helpful support is what we aim for! If you have any questions or need assistance, feel free to reach out anytime! 🚀👍

July 25, 2024

good app for easy communications and very helpful staff at their back end.

Supersell
New Zealand
6 days using the app
Omega replied July 31, 2024

Thank you for your feedback! We’re glad you find the Omega Messenger & Chat Buttons app helpful for easy communications. It’s great to hear that our staff has been very supportive. If you have any more questions or need further assistance, feel free to reach out!