Reviews (490)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its secure, fast customer communication, potentially increasing sales. They praise its easy setup, user-friendly interface, and Facebook Messenger integration. The app's reliable performance and proactive support team are also appreciated. Even the free version offers valuable features like brand color customization. It's recommended for enhancing customer service, handling pre-sales issues, and boosting customer engagement and conversions via Facebook Business Suite integration.

August 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

LevanteShoes
Australia
8 months using the app
Omega replied August 6, 2023

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

February 22, 2024

geat app

Hawsa Kids
United Arab Emirates
2 months using the app
Omega replied February 25, 2024

Thank you for the compliment! 🌟 We're delighted to hear that you find our app great. If you have any feedback or if there's anything specific you love about it, feel free to share. We're here to assist you! 😊🚀 #GreatApp #Appreciation 🌐👍

January 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

ALuZStore
Brazil
13 days using the app
Omega replied January 15, 2024

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

June 18, 2024

Great!

JZG
United Kingdom
27 minutes using the app
Omega replied June 21, 2024

We're glad you think so! If you have any suggestions or further feedback, we'd love to hear it. Enjoy using Omega Messenger for all your communication needs!

June 23, 2023

I had the pleasure of working with Anna from Pigme Facebook Messenger chat, and I am incredibly grateful for her invaluable support in setting up the app on my shop. Anna went above and beyond to ensure a seamless integration, providing step-by-step guidance and promptly addressing any questions or concerns I had. Her expertise and knowledge of the app were evident as she patiently walked me through the process, making it easy to understand and implement. Anna's dedication, responsiveness, and exceptional customer service truly made a difference in the success of my shop. I highly recommend Anna and Pigme Facebook Messenger chat for anyone seeking reliable and efficient assistance. Thank you, Anna, for your outstanding support!

LAVISH BEAUTIQUE
South Africa
2 months using the app
Omega replied June 23, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Moonkie
Hong Kong SAR
9 months using the app
Omega replied July 20, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

July 12, 2023

Excellent! all my problems were resolved and the staff member was really kind with me! I recommend it

igloowy
France
25 days using the app
Omega replied July 17, 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Nuttall Henderson Jewellers
New Zealand
10 days using the app
Omega replied August 4, 2023

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Tracy

December 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Goosetea
Australia
4 days using the app
Omega replied December 13, 2023

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

September 27, 2023

Thank you for your help!

TIT-Racing
China
10 days using the app
Omega replied September 29, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.