Reviews (487)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its secure, fast customer communication, potentially increasing sales. They praise its easy setup, user-friendly interface, and Facebook Messenger integration. The app's reliable performance and proactive support team are also appreciated. Even the free version offers valuable features like brand color customization. It's recommended for enhancing customer service, handling pre-sales issues, and boosting customer engagement and conversions via Facebook Business Suite integration.

January 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

ALuZStore
Brazil
13 days using the app
Omega replied January 15, 2024

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

June 23, 2023

I had the pleasure of working with Anna from Pigme Facebook Messenger chat, and I am incredibly grateful for her invaluable support in setting up the app on my shop. Anna went above and beyond to ensure a seamless integration, providing step-by-step guidance and promptly addressing any questions or concerns I had. Her expertise and knowledge of the app were evident as she patiently walked me through the process, making it easy to understand and implement. Anna's dedication, responsiveness, and exceptional customer service truly made a difference in the success of my shop. I highly recommend Anna and Pigme Facebook Messenger chat for anyone seeking reliable and efficient assistance. Thank you, Anna, for your outstanding support!

LAVISH BEAUTIQUE
South Africa
2 months using the app
Omega replied June 23, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Moonkie
Hong Kong SAR
9 months using the app
Omega replied July 20, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Nuttall Henderson Jewellers
New Zealand
10 days using the app
Omega replied August 4, 2023

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Tracy

July 12, 2023

Excellent! all my problems were resolved and the staff member was really kind with me! I recommend it

igloowy
France
25 days using the app
Omega replied July 17, 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

December 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Goosetea
Australia
4 days using the app
Omega replied December 13, 2023

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

September 27, 2023

Thank you for your help!

TIT-Racing
China
10 days using the app
Omega replied September 29, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 3, 2023

very good.

ROSEHUE
China
About 2 months using the app
Omega replied November 9, 2023

Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊

November 6, 2023

His service is great

Telgeoot
United States
3 days using the app
Omega replied November 9, 2023

We're delighted to hear that you found our service great! Your satisfaction is our priority. If you ever need assistance in the future, we're here for you. Thank you for your kind words! 😊🌟

January 19, 2024

如果你唯一與顧客溝通的平台只有 Facebook
可以考慮這個app
客服人員回覆很即時 也很熱心
遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

SHARECO | I breath of opulence
Taiwan
About 2 hours using the app
Omega replied January 23, 2024

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務