Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

January 5, 2022

service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues

Dress Me Up Dress Hire
Australia
About 5 hours using the app
Omega replied January 5, 2022

Hi Dress Me Up Dress Hire,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

August 16, 2022

Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.

Seasonal Soaps
United States
About 5 hours using the app
Omega replied August 17, 2022

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻
Salud,
Diego

April 23, 2021

App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!

Stoned Hilda
Australia
About 4 hours using the app
September 24, 2021

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

awanfi
China
About 3 hours using the app
Omega replied September 27, 2021

Hi awanfi,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

Edited December 21, 2019

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
Philippines
About 3 hours using the app
April 1, 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

High Performance Triggers
United States
About 3 hours using the app
Omega replied April 4, 2022

Hi High Performance Triggers,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

December 17, 2021

This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega

Beauty First Spa
Canada
About 3 hours using the app
Omega replied December 19, 2021

Hi Beauty First Spa

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 2, 2021

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.

Chonky Bois
Australia
About 3 hours using the app
Omega replied December 3, 2021

Hi Chonky Bois,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

May 5, 2022

Facebook Messenger - Live Chat est facile à installer. Excellent support! Je recommande ce produit! A+

e-boardcanada
Canada
About 2 hours using the app
Omega replied May 5, 2022

Je vous remercie pour vos aimables paroles. Nous vous remercions pour vos commentaires. C'est notre plaisir de fournir le meilleur service possible à nos clients, et nous sommes heureux que cet engagement se reflète dans votre expérience avec notre application et notre service d'assistance. Bonne journée!

January 20, 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
France
About 2 hours using the app
Omega replied January 20, 2022

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega

Kaylee - Omega Team