O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (559)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

March 31, 2022

very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

EUTOPING TOUCH SCREEN
China
About 1 hour using the app
Omega replied April 1, 2022

Hi EUTOPING TOUCH SCREEN,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

December 7, 2021

Excellent customer service on Live Chat with Joy who helped me get the app installed as I had issues with certain browsers

Finishing Touches Group
United Kingdom
About 1 hour using the app
Omega replied December 7, 2021

Hello Finishing Touches Group,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team

March 21, 2022

They are very helpful and responsive! My experience with them so far is very positive and it's free. Everyone please get it!

ZA BOUTIQUE
United States
About 1 hour using the app
Omega replied March 23, 2022

Hi ZA BOUTIQUE,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Just Your Hair
Canada
About 1 hour using the app
Omega replied April 5, 2023

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

February 27, 2020

Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D

Rotrics
Hong Kong SAR
About 1 hour using the app
August 15, 2022

Great service. I used this app for Facebook messenger and they helped me set up the widget in no time.

Phong Cách Xanh
Vietnam
About 1 hour using the app
Omega replied August 16, 2022

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

October 17, 2019

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

gogstyle
Saudi Arabia
About 1 hour using the app
March 23, 2022

Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!

La Nadia Jewels
United States
About 1 hour using the app
Omega replied March 28, 2022

Hello La Nadia Jewels!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

October 22, 2021

Super convenient app. I used to set it up manually through code but this app so much easier. Support team is top notch. Definitely 5 stars :)

eTalad
Laos
44 minutes using the app
Omega replied October 24, 2021

Hello eTalad!

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

June 7, 2022

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Mpact
Vietnam
41 minutes using the app
Omega replied June 8, 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡