Reviews (272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer communication and increasing sales through its multi-channel capabilities. They appreciate its easy setup, user-friendly interface, and customizable design options. The inclusion of multiple channels in the free plan and a smoothly operating widget are standout features. Merchants also commend the responsive and accommodating customer support team, noting their efficiency in making custom adjustments.
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Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................
Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰
I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.
Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
This is good and very simple to use application. But most important is great support team. They are really fastest guys and happy to help. We are strongly recommend this app.
Hi PaintAccess.com.au
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)
Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.
Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗
Neil was brilliant, great response and support
Thank you for your wonderful review! 🌟 We're thrilled to hear that Neil provided you with brilliant support and a great response while using the Omega Messenger, WhatsApp Chat app. If you need any further assistance, don’t hesitate to reach out—we're here to help! 😊🙌
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!