Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

November 9, 2021

It helps us to communicate well with our customers. Keep up the good work. Thank you and have a great day.

Filokart
Australia
Almost 4 years using the app
Omega replied November 9, 2021

Hello Filokart!
I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

Edited April 13, 2021

very good application ! easy to set up and if needed the developers make themselves available very quickly

NAKI-NAKI
France
Almost 4 years using the app
August 18, 2021

This apps is great and easy to use. Thanks to Stella who guide me through the process of fixing some bugs.

Yu Jia Yan 御家燕
Australia
Almost 4 years using the app
Omega replied August 18, 2021

Hi Yu Jia Yan,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

December 23, 2020

The app does exactly what I need it to do and when I asked for support the service was efficient (considering they are on a different time zone than me (montreal)). I am satisfied

BAMBoutique.ca
Canada
Over 3 years using the app
June 3, 2020

Amazing customer service! Replied within minutes and helped using a step-by-step basis. They took the initiative to actually look through my website and figured out what was wrong (I had successfully downloaded the app, managed to connect my FB page, and had the icon but no chat bubble would appear).

SUPER easy to navigate through and STRAIGHT TO THE POINT.

Simple and user-friendly!

ROSE BAR
Canada
Over 3 years using the app
August 14, 2020

Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.

Meebz Coffee Roasters
New Zealand
Over 3 years using the app
January 3, 2023

Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you

Jungle Pulp
United States
About 3 years using the app
Omega replied January 4, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

September 8, 2020

great app ! Easy set up, working fine, free. What else. Save your time and go for it With no surprises.

MadeInGrid
France
About 3 years using the app
November 28, 2019

Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................

Girl Got Curves
United Kingdom
About 3 years using the app
July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Isleofeden
New Zealand
About 3 years using the app
Omega replied July 12, 2023

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!