O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (566)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-channel customer support capabilities, integrating up to three social media platforms even in its free version. It's praised for easy setup, seamless website integration, and enhancing operational efficiency through customizable communication options including Facebook Messenger, Instagram, Twitter, and Skype. Merchants appreciate the responsive support team and report increased sales and improved secure communications with customers.

February 5, 2025

Merci au support réactif qui m'a aidé ! Vraiment une très bonne application ! Je recommande !

Vaegur
France
14 days using the app
Omega replied February 6, 2025

Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que le support ait pu vous aider rapidement et que l'application vous convienne. 🚀 Votre recommandation signifie beaucoup pour nous ! N'hésitez pas à revenir vers nous si vous avez besoin de quoi que ce soit. 🙌✨

February 25, 2025

Ben was very helpful and efficient. He understood my questions and replied to them.

eOil.co.za
South Africa
About 10 hours using the app
Omega replied March 5, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that Ben was helpful and efficient in assisting you. At WhatsApp Chat, Contact Form app, we always strive to provide the best support possible. If you ever need anything else, feel free to reach out! 🚀💬

March 3, 2025

so easy to setup and chat support is superb!

Japanese Candy Online PH
Philippines
1 day using the app
Omega replied March 5, 2025

Thank you for your awesome feedback! 😊 We're glad you found WhatsApp Chat, Contact Form app easy to set up and enjoyed our superb chat support! 🚀 If you ever need anything, we're here to help! 💬✨

November 6, 2024

Very efficient communication, quickly solved our problem, thank you very much!

yearpins
China
About 4 years using the app
Omega replied November 7, 2024

Thank you for your 5-star review! 🌟 We're thrilled to hear that our communication was efficient and your problem was resolved quickly. If you ever need further assistance, don't hesitate to reach out! 😊

February 4, 2025

Great app! It works really well! Top Help Center!

CityModa
Italy
4 days using the app
Omega replied February 6, 2025

Thank you for the fantastic review! 😊 We’re thrilled to hear that the Omega: WhatsApp Chat Form app is working well for you and that our Help Center was top-notch! 🚀 If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! 🙌✨

February 25, 2025

I am satisfied. 5 stars

Just Skin
Philippines
About 2 months using the app
Omega replied March 5, 2025

Thank you for your feedback! 😊 We're thrilled that you're satisfied with WhatsApp Chat, Contact Form app and appreciate your 5-star review. If you ever need anything, our team is always here to help. 🚀🙌

December 11, 2024

Amazing support! Respond fast, and helped me with everything! Best app for support messages in my opinion, after 7 years on Shopify!
Strongly recommend.

IPLSverige
Sweden
38 minutes using the app
Omega replied December 13, 2024

Thank you so much for your glowing review! 🌟 We're delighted to hear that the Omega Messenger, WhatsApp Chat app has been your go-to for support messages after 7 years on Shopify! 🛍️💬 Your recommendation means the world to us, and our team is always here to assist you. 💖🚀

December 24, 2024

Great app, great support. Would recommend!

Moyses Stevens Dubai
United Arab Emirates
12 days using the app
Omega replied December 27, 2024

Thank you so much for your awesome review! 🙌 We're thrilled you love our app and support. 😊👍 Your recommendation means the world to us! ❤️✨ If you need anything else, we're here to help. 💬🌟

April 25, 2024

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help.

I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

ThecafeHQ
Philippines
Over 1 year using the app
Omega replied May 3, 2024

Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them.

We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍

March 20, 2025

Good
Thanks for the help, so far so good!

lkbird
United States
About 1 hour using the app