O: WhatsApp Chat, Contact Form
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer communication and increasing sales through its multi-channel capabilities. They appreciate its easy setup, user-friendly interface, and customizable design options. The inclusion of multiple channels in the free plan and a smoothly operating widget are standout features. Merchants also commend the responsive and accommodating customer support team, noting their efficiency in making custom adjustments.
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Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.
Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift support! 🚀👍 If you ever need anything else, we're always here to help. Happy chatting! 💬🎉
App not install, help me
Hi there,
Thank you for your feedback and we're really sorry to hear you had trouble installing the app initially.
We noticed that the app has since been installed and is running normally on your store. Our team also sent a couple of emails offering support – please kindly check your inbox (or spam folder) for our messages, or feel free to reach out to us anytime at support@omegatheme.com. We're more than happy to help with anything you need!
Thanks again for trying Omega – we’re here for you
I’m very happy with the team—super responsive and professional! Tracy was especially proactive and helpful. Great service overall!
Thank you for your amazing 5-star review! We’re thrilled to hear you had such a positive experience with our team. A special shoutout to Tracy for being proactive and helpful—she’ll be so happy to hear your kind words! 😊💖 If you ever need anything else, don’t hesitate to reach out. We’re always here to provide great service! 🙌✨
The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!
That's awesome! 🎉 Our Omega Support Team always goes the extra mile to ensure everything aligns with your brand. Glad they helped you customize it perfectly! 🚀😊
love the support
Thank you for the kind words about Omega WhatsApp Chat, Contact Form app! 💬💚 We're so happy to hear you love the support — our team is always here to help with a smile! 😊 Thanks for choosing Omega, we truly appreciate you! 🌟📱
Joyce is a great customer service rep. Answered all my questions very fast!
🌟 Thank you so much for your kind words! We're delighted to hear that Joyce provided fast and helpful answers to all your questions. We appreciate your support and are always here to help! 💙🙌
I have been using this for over a year , very great app, and helpful, haven’t encountered any issues using this. Highly recommended
Thank you for being a loyal user of the Omega Messenger, WhatsApp Chat app! 💬✨ We're thrilled to hear it’s been smooth sailing and so helpful for you over the past year. Your recommendation means a lot to us—don’t hesitate to reach out if you ever need anything! 😊👍
Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!
Thank you for your wonderful review! 😊 We're thrilled to hear you had such a great experience with the Omega Messenger, WhatsApp Chat app. 🌟 It’s awesome that you found us through Chat GPT, and we're so glad our ultra-responsive customer service was able to assist with all your questions and adjustments. 🚀 Thank you for your kind words, and we're always here if you need more help! 💬✨
After installing the app, it is not displayed on the home page, only on the product page, but when contacting the support team, the support team is very enthusiastic. And then it was transferred to the technical team to fix the error, and the error was quickly fixed. And the technical team discovered that there were a few errors on the theme, so they advised us to fix these errors. Great, excellent, wonderfull. The application is easy to use, integrating many channels to use to communicate directly with customers.
Thank you for your detailed review of the Omega Messenger & Chat Buttons app! 🌟 We're delighted to hear that our support team was enthusiastic and quick to address the issue you encountered. It’s great to know that the technical team resolved the error swiftly and provided valuable advice on fixing theme issues.
We’re glad you find the app easy to use and appreciate the many communication channels it integrates. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! 😊👍
App works smooth & customer service is fast and reliable. Setting up is very easy and straightforward. Had no issues. Would highly recommend. Thanks to the team.
✨ Thank you so much for the wonderful feedback! We’re delighted to hear that the Omega WhatsApp Chat, Contact Form app is running smoothly for you and that our support team could provide fast and reliable help! 🚀 Setting up should always be easy, and we’re glad you had a seamless experience. Don’t hesitate to reach out if you ever need anything. 🌟