Omega Messenger & Chat buttons

Name: Omega Messenger & Chat buttons
Brand: Omega
Rating: 4.9 (498 reviews)

Built for Shopify

Pricing: Free plan available. Free trial available.
Rating: 4.9 (498)
Developer: Omega

View demo store

Chat & engage with customers everywhere: Facebook Messenger, WhatsApp, Instagram, 20+ chat channels

With one-click integration with Omega Facebook Messenger Chat & WhatsApp Chat, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Build your customer support with Whatsapp, Facebook Messenger, Instagram,...
All-in-one chat button lets customers chat with you via their preferred chat app
Customize chat widget's style, device & page target, and preset welcome messages
Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
Messenger and WhatsApp's welcome message box helps increase customer engagement

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Real-time messaging

Behavior tracking, Customer insights, Email chat, Live chat, Multi-language, Push notifications, SMS, Social media

Automated responses

Cross-sell, Discounts, Greetings, Upsell

Customization

Agent avatar, Business hours, Chat assignment, Chat buttons, Chat flows, Chat window, Color and font, Emojis and stickers, Welcome messages

Icon types

Custom, Social media, Trust

Customization

Animations, Backgrounds, Borders, Colors, Custom text, Device-specific, File uploads, Fonts, Mobile responsive, Scheduling, Size, Styling, Tooltips

Icon position

Auto position, Cart page, Checkout page, Collection pages, Custom pages, Homepage, Landing pages, Manual position, Product pages, Search page

Launched

January 20, 2016

Languages

English

Pricing

Starter

Free

1 chat widget
Unlimited visitors/month
Unlimited chat channels
Fully customized widget & channel style
24/7 live chat support

Pro

$5.99 / month

or $57.50/year and save 20%

Everything in FREE, plus:
Unlimited chat widgets
Visitor tracking analytics
Priority 24/7 live chat support

3-day free trial

Premium

$9.99 / month

or $95.90/year and save 20%

Everything in PRO, plus:
Unlimited agents for WhatsApp, Messenger
Target pages
Working days & times
Fast handling for high-traffic store

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (498)

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
454
4% of ratings are 4 stars
19
2% of ratings are 3 stars
9
1% of ratings are 2 stars
3
3% of ratings are 1 stars
13

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this chat widget for boosting sales and improving customer communication. They appreciate its ability to handle pre-sales queries and integrate multiple communication channels. The widget is user-friendly, with customizable options like color adjustments and specific page displays. Merchants also commend the reliable performance and exceptional customer support, specifically praising support staff members Joyce and Wendy. Additionally, its cost-effectiveness and free plan options are well-received, making it a favored choice for enhancing customer service capabilities.

June 18, 2024

This app works and I would recommend this app. The techsupport is quick and was able to resolve my issue.

LeCharme

United States

Over 4 years using the app

Omega replied June 21, 2024

Thank you for your recommendation! We're thrilled to hear that Omega Messenger helped resolve your issue swiftly. Our tech support team is dedicated to providing excellent service. If you have any more feedback or questions, feel free to reach out!

May 14, 2024

The Best App For Fast Customer Chat Button Using Facebook Messenger Will Increase Yours Sales And Also Very Secure For Messages With Your Customers I Like That Its Free Forever Plan And Easy To Setup If You Get Stuck Joyce Is Ready To Help You Continue With The Setup Huge Thank You To OMEGA FACEBOOK MESSENGER CHAT!! Easy Five Stars!!

TREASURE-ART.STORE

United States

2 months using the app

Omega replied May 17, 2024

Thank you for your glowing review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that you find it the best for fast customer chat using Facebook Messenger and that it's helping to increase your sales. It's fantastic to know that you appreciate its security features and the fact that it offers a free forever plan. We're also delighted that Joyce was there to assist you with the setup process. We'll be sure to pass on your thanks to her! If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch!

April 25, 2024

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help.

I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

ThecafeHQ

Philippines

Over 1 year using the app

Omega replied May 3, 2024

Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them.

We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍